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GoodwillOfSouthwesternPennsylvan

E-commerce Assistant Manager (Full-time) North Versailles, PA.

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Description

As the E-commerce Assistant Manager you would be responsible for assisting in the overall day-to-day operation and success of an e-commerce re-sale operation. Provide leadership and direction to staff, program participants, and customers; ensure that production and quality goals are achieved; support the mission by supporting the achievement of sales, budget, and profit objectives; supports efficient e-commerce operations. While also supporting the successful implementation of organizational policies and procedures, positive work environment and quality customer experience.

Duties include but are not limited to:

  • Supervise employees engaged in online auction listing, shipping, and quality control management.
  • Assign employees to specific departments or special tasks, as needed.
  • Instruct staff on how to handle difficult and complicated sales and/or customers.
  • Supports e-commerce operations such as staffing patterns and scheduling, enforcement and monitoring of all policies and procedures, customer service and satisfaction, production, and merchandise quality control , payroll, pricing and production standards, etc. as assigned or needed.

External Hiring Range: $14.87 up to $17.51/hour

Travel Required: yes, some local travel may be required.

Schedule: Monday - Friday 8 hour shift, flexible start end times between (7:00am - 5:00pm). Schedule can vary depending on department needs.

  • High School Diploma or Equivalent AND 3 years' experience in a retail store or e-commerce experience required. OR
  • Associates Degree AND 1 year of experience in a retail store or e-commerce experience required.
    • Store management experience preferred.
    • Must be comfortable utilizing web-based sites to merchandise and sell product.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

  • Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH)
  • Must have a valid driver’s license and reliable transportation.

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