E-Commerce Coordinator
This position is no longer accepting applications(closed Aug 16, 2026).
ELEMIS are on the looking for an E-Commerce Coordinator supporting the US ELEMIS.com direct to consumer business. Reporting to the E-Commerce Manager, you’ll be an integral member of a cross-functional team that works quickly, creatively, and collaboratively to drive conversion and sales while ensuring a luxury customer experience.
- Day-to-day support in maintenance and timely updates to content and merchandising of ELEMIS.com.
- Management of inventory levels for saleables, GWP products, bags, etc.
- Daily management of backorders, cross-referencing information from multiple platform data sources, and conveying actions to Customer Care team.
- Partner with the Customer Care team, providing support on order status, promos, etc.
- Support set up, testing, and reporting of ELEMIS.com promotional rules for GWPs and discounts.
- Support in build and testing of email and SMS campaigns.
- Support daily, weekly, monthly, and quarterly digital KPI reporting.
- Audit and report on key competitor activity weekly and across key promotional moments and present back informed findings to broader team.
- Provide project support as needed for digital programming, such as sampling, sweepstakes or database organization and segmenting.
- Support digital team in front- and backend testing for site upgrades.
- Coordinate updates to store or spa locator and updates to the brand blog as required
- Sustainability Responsibility: Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
- Comfortable working both independently and collaboratively.
- Excellent communication skills.
- Proficient in MS Excel with the ability to learn new programs; Google Analytics and E-Commerce platform experience a plus.
- Ability to successfully multitask and prioritize tasks in a fast-paced environment.
- Detail Oriented, excellent organizational skills.
- Must be able to work cross-functionally.
- Proactive, flexible, and hard working.
- Experience in consumer retail or cosmetics industry a plus.
- This is a Hybrid role based three days per week (Tuesday, Wednesday, Thursday) in our NYC office, and two days (Monday and Friday) working from home
- Paid Time Off
- 401(K) with 100% match on the first 5%
- Company Holidays
- Paid Parental Leave
- Company Bonus
- Generous ELEMIS product discount
- Supplemental & Basic Life Insurance
- Dental & Vision
- Commuter benefits
- …and more perks designed around wellbeing and balance