HAI XIN RUI PTE. LTD.

Discussion

E-commerce Executive $2800-3200

Key responsibilities

  • Manage the operation of Singapore's e-commerce platforms and understand the current status of each platform, with the ability to communicate with platform managers and effectively convey company needs

  • Prepare and upload product listings including content for various e-commerce partner platforms such as Shopee and Facebook in Singapore

  • Maintain and ensure all product information such as pricing and inventory are up to date and available-to-sell

  • Receive and respond to e-commerce customer inquiries and concerns through web chat, phone, and emails

  • Manage e-commerce customer comments and reviews through social media

  • Work closely with various department heads to plan and execute marketing strategies to achieve sales targets

  • Consolidate sales performance from each platform for reporting and recommendation purposes

Requirement

  • Singapore Citizen or Singapore Permanent Resident (PR) only.

  • Minimum 1 year of experience in e-commerce operations, preferably with platforms such as Shopee and other online marketplaces

  • Candidates without relevant experience are also welcome

  • Excellent verbal and written communication and interpersonal skills

  • Bilingual in English and Chinese, with the ability to liaise effectively with Mandarin-speaking clients

  • Self-motivated, proactive, and able to work independently with a positive attitude

  • Strong sense of responsibility and attention to detail


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