E-Commerce Operational Specialist – Shopify Platform Lead
Gopher Sport is looking for passionate, experienced candidates to join our Digital Experience Team as an E-Commerce Operational Specialist with a Shopify platform emphasis.
Who we are:
Gopher Sport is an industry-leading inventor and seller of high-quality, innovative products used by teachers, coaches and kids for physical education, athletics, fitness and recreation.
Our mission is “To help teachers and coaches show kids how to have fun and be healthier through physical activity”. Started in 1947, we are committed to giving our customers innovative, high-quality products; fast, friendly, easy, right service; and an unconditional satisfaction guarantee.
Our Values:
We create delighted fans
We are one dependable and trustworthy team
We are passionate about quality and excellence
We move fast to innovate, simplify, and improve
Description
As our E-Commerce Operational Specialist, you'll be responsible for delivering improved, reliable, scalable, and efficient website operations on the Shopify platform. Your detailed work will result in “always-on” digital operations, efficiency and increased throughout for the department, reliable integrations within our app ecosystem, and improved centralized reporting on our core KPIs.
What will you be doing?
• Oversee the performance and reliability of all system integrations (ERP, PIM, Punchouts, Payment methods, etc.).
• Proactively identify and prioritize opportunities to improve core site performance (page speed, navigation, search, checkout), independent of formal project work.
• Build and elevate internal team capability in Shopify, including training, documentation, and best practice sharing to increase in-house ownership.