E-Commerce Operations Coordinator
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The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.
Key Responsibilities:
- Oversee daily order processing and ensure timely delivery.
- Coordinate with logistics and suppliers for stock and shipment updates.
- Maintain accurate product data, stock levels, and pricing on the website.
- Support customer service with order, refund, and delivery queries.
- Track inventory and flag shortages or delays to management.
- Generate daily, weekly, and monthly reports on operations and KPIs.
- Ensure operational workflows meet internal SLAs and quality standards.
Requirements
- Bachelor’s degree in Business, Supply Chain, or related field.
- 1–3 years of experience in e-commerce operations or fulfillment.
- Excellent organizational and multitasking skills.
- Strong Excel skills and familiarity with e-commerce tools.
- Detail-oriented, proactive, and customer-focused.
Skills
As published by workable · 11 questions · 2 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume
Short answers (5)
- How many years of experience do you have ?
- What is your nationality?
- Current Salary Saudi Riyal
- Expected Salary Saudi Riyal
- Notice Period
Pick from a list (4)
- Do you have any objections or reservations about working on projects to the entertainment industry?
- Are you open to relocating to where the job is based?
- Are you fluent in spoken English?
- Gender
Written answers (2)
- Have you ever worked on projects related to the entertainment industry, such as event management, concerts, or music streaming platforms?
- Candidate Location