E-commerce & Operations Executive
We are looking for a hands-on E-commerce & Operations Executive to manage our online storefronts and support day-to-day fulfillment operations. This role is ideal for someone detail-oriented, comfortable juggling multiple platforms, and keen to grow with a small, fast-moving team.
Key Responsibilities:
- Manage and update product listings across Shopee, Lazada, and Amazon Seller Central
- Monitor stock levels and coordinate with our warehouse/3PL partner for fulfillment and shipping
- Respond to customer queries and resolve order issues promptly across platforms
- Create simple product photos, graphics, and social media content using Canva or similar tools
- Track basic sales performance and flag issues (stock-outs, delayed shipments, listing errors)
- Support ad hoc marketing and promotional campaigns as needed
Requirements:
- Prior experience with Shopee Seller Centre, Lazada Seller Centre, or Amazon Seller Central (even freelance/personal store experience counts)
- Comfortable using Canva or similar design tools for basic content creation
- Organized, responsive, and able to work independently with minimal supervision
- Good written communication for customer service
- Prior e-commerce, retail, or logistics coordination experience is a plus but not required