E-Commerce Operations Specialist, APAC

The E-Commerce Operations Specialist will provide operational excellence and day-to-day execution support for ViewSonic International's Amazon marketplace business across Asia-Pacific and emerging markets.

Amazon Marketplace Operations & Account Management

• Manage Vendor Central and Seller Central operations across Amazon India, Japan, and Australia, ensuring account health and marketplace compliance.
• Resolve listing, content, retailer, and account issues by coordinating with internal teams and Amazon support.

Product Listing & Content Management

• Maintain and optimize product listings, catalog structures, and brand content, including A+ Content and Brand Stores.
• Manage content syndication, localization, and publication accuracy while troubleshooting feed and catalog issues.

Inventory, Promotions & Pricing Operations

• Monitor inventory, pricing, and promotional execution across marketplaces to ensure alignment with approved plans.
• Support product launches, Prime Day, seasonal campaigns, FBA replenishment, and inventory issue resolution.

Product Feed Management & Syndication

• Manage Rithum and syndication processes for product, pricing, inventory, and order data across APAC channels.
• Support SKU onboarding, catalog maintenance, feed troubleshooting, and cross-channel synchronization.

Review & Customer Feedback Management

• Monitor ratings, reviews, and customer feedback to identify product and quality concerns.
• Partner with customer service and product teams to investigate issues and support compliant review programs.

Reporting, Data Management & Multi-Time Zone Coordination

• Prepare and maintain sales, inventory, pricing, traffic, and operational reports, dashboards, and SOPs.
• Collaborate with global teams on launches, issue resolution, and competitor analysis, escalating high-impact risks as needed.