E-Commerce Operations Specialist, Europe

The E-Commerce Operations Specialist will provide operational excellence and day-to-day execution support for ViewSonic Europe's Amazon marketplace business.

Amazon Europe Marketplace Operations & Account Management

• Manage daily Amazon Europe Vendor and Seller Central operations, including account health, listings, feeds, Buy Box monitoring, and policy compliance.
• Resolve marketplace issues and support cases while coordinating with customer service, product, and marketing teams to address customer and operational concerns.

Product Listing & Content Management

• Maintain accurate product listings, attributes, images, and brand content across Amazon Europe marketplaces in compliance with Amazon standards.
• Support catalog setup, content syndication, localization, and troubleshooting of listing, feed, and publication issues.

Inventory, Promotions & Pricing Operations

• Monitor inventory levels, pricing, and promotional activities to ensure marketplace accuracy and execution.
• Support FBA operations, replenishment planning, and issue resolution for suppressed, stranded, or aged inventory.

Product Feed Management & Syndication

• Manage daily product, pricing, inventory, and order feeds through Rithum and other syndication platforms.
• Troubleshoot feed and data issues while supporting new product launches, SKU onboarding, and catalog maintenance.

Review & Customer Feedback Management

• Monitor customer reviews, ratings, and feedback trends across Amazon Europe marketplaces.
• Partner with internal teams to investigate product concerns and support approved content and review improvement initiatives.

Reporting, Data Management & Cross-Regional Coordination

• Prepare and maintain reports, dashboards, trackers, and documentation to support business performance and decision-making.
• Coordinate with regional and cross-functional teams, escalate critical issues, and contribute to SOPs and process improvements.