E-Commerce Operations Specialist, U.S. and Canada

The E-Commerce Operations Specialist will provide operational excellence and day-to-day execution support for ViewSonic Americas' U.S., and Canadian e-commerce marketplace business.

Day to Day Responsibilities

Marketplace Operations & Account Management

• Support daily operations across Amazon, Walmart, Target Plus, Best Buy, Staples, Office Depot, and other marketplace accounts.
• Monitor account health, listings, and support cases, resolving issues and coordinating with internal teams as needed.

Product Listing & Content Management

• Maintain accurate product content, images, attributes, and brand information across marketplace channels.
• Execute content updates via syndication platforms and troubleshoot publication, feed, and data quality issues.

Inventory, Pricing & Promotions

• Monitor inventory, pricing, and promotional accuracy across assigned accounts.
• Support promotional execution, maintain tracking tools, and escalate inventory or shipment exceptions when required.

Feed Management & Product Setup

• Manage Rithum product, inventory, pricing, and order feeds to ensure successful channel distribution.
• Support SKU onboarding, catalog maintenance, product launches, and feed issue resolution.

Reporting & Cross-Functional Coordination

• Prepare and validate sales, inventory, traffic, and operational reports while maintaining dashboards and trackers.
• Partner with cross-functional teams and monitor competitor activity, escalating key risks and opportunities as needed.