E-Commerce & Sales Operations Executive,Hair Professional

About this Position This position is responsible for the commercial and operational management of field sales operations and e-commerce channels. The role analyzes sales, order, stock, customer, and channel performance to identify risks and growth opportunities, while ensuring the end-to-end management of product, pricing, campaign, and performance processes across e-commerce marketplaces. Working closely with Sales, Marketing, Finance, and Supply Chain teams, the position contributes to new tools, processes, and commercial opportunities that improve operational efficiency, increase e-commerce penetration, and drive conversion. What you´ll do Contribute to trade marketing and e-commerce strategies across traditional trade, e-commerce, B2B, and selective retail channels. Preparing reports and analysis on channels, contributing to sales (weekly, monhtly, yearly) Develop new channels and businesses to increase e-commerce penetration Combine multiple data sources to conduct advanced sales and channel analyses, identify trends, performance gaps, and growth opportunities, and support data driven decision making. Coordinate product, campaign, stock, content, and visibility activities across digital and selective retail channels. Develop channel-specific commercial plans and activations to support sustainable growth. Analyze channel performance, market trends, competitor activities, and customer behavior to identify opportunities and recommend commercial actions. Support sales teams and distributors in the effective use of digital sales tools and commercial applications. Collaborate with Sales, Marketing, Finance, and Supply Chain teams on performance reporting, business reviews, and operational improvements. Communicate effectively with internal departments to ensure customer needs and objectives are delivered on in a timely and efficient manner.