E-Commerce Support and Digital Operations Assistant

Are you systems driven and skilled at finding the root cause for technical user errors on an e-commerce platform? Our UK client close to Maitland is seeking someone with a background in e-commerce with strong knowledge of IT and e-commerce terminology to identify, troubleshoot, and write comprehensive reports to escalate findings of issues regarding online orders, platform glitches, and technical customer queries. This position is office-based, and working hours are based on UK time and season.…