E-commerce & Warehouse Assistant

Job Descriptions:

E-Commerce Operations:

• Print all online customer orders at the start of each working day.
• Pick and pack online orders accurately according to the order list.
• Prepare parcels for courier collection and ensure all orders are fulfilled within the required timeline.
• Print and attach shipping labels to parcels.
• Update order status in the e-commerce system after fulfilment.
• Process order exchanges, returns and cancellations.
• Assist in checking stock availability for online orders.
• Support online campaign preparations and other e-commerce operational activities.
• Maintain a clean, organised and well-stocked packing station.

Warehouse Operations:

• Receive, inspect and organise incoming stock.
• Sort, fold, tag, label and repack merchandise where required.
• Replenish inventory and ensure products are stored in the correct locations.
• Pick stock for store transfers and internal requests.
• Assist in stock counts and inventory checks.
• Perform quality checks on products before packing or dispatch.
• Maintain cleanliness and housekeeping of the warehouse.
• Ensure compliance with warehouse safety procedures.

General Support:

• Assist with ad hoc operational and administrative duties assigned by the supervisor.
• Work closely with the Retail, Warehouse and E-commerce teams to ensure smooth daily operations.
• Support company events, promotional campaigns and warehouse activities when required.

Job Requirements:

• No experience is required. Training will be provided.
• Responsible, reliable and willing to learn.
• Good attention to detail and able to work accurately.
• Able to work independently and as part of a team.
• Basic computer skills are preferred.
• Physically able to carry out light warehouse duties, including standing, walking and handling merchandise.