[E]客戶服務管理師(華亞廠)

1. Quotation preparation：put on quotation #；content review, fax/email to customer.
2. Order management：PO review and acknowledgement to customer.
3. Tape out mask：generate IPO to IE and confirm estimated delivery date to customer.
4. Lot start: watch wafer/lot status.
5. Wafer delivery: inform customer shipping information, including tracking number and fax shipping documents such as commercial invoice/custom invoice/airway bill.
6. Overdue payment follow up.
7.Daily proactive calls to customers / Salese to follow up action items or open items.
8. Project management : Manage/support projects implementation.
9. Strategic export control document and process audit