Eagle Branch Manager

Branch Manager

Eagle Valley Library District

Overview

The Branch Manager participates in the District Leadership team to develop strategy and make decisions. They lead all aspects of a community branch library within a small library system. The manager performs professional, managerial level work under the general direction of the Library Director. They also work as a professional librarian to provide direct public service to the patrons of the service district. Teamwork, communication and personal integrity are essential to the success of this position.

Essential Duties and Responsibilities

• Serve as a member of the leadership team, supporting initiatives of customer service, collection maintenance and programming.
• Advocate for library services.
• Manage library services, staffing and training for the branch and across the district. Present staff meetings and deliver effective staff communications.
• Support the Director with Board of Trustees administration including reporting, meeting preparation, minutes documentation and vacancy announcements.
• Respond to patron comments and suggestions. Manage escalated patron needs.
• Support staff in carrying out Colorado library laws and regulations.
• Guide staff to deliver excellent customer service using documented procedures.
• Participate in the recruitment and selection of staff. Work with assigned staff in evaluation, recognition and accountability.
• Oversee branch projects such as renovation, repair, capital improvement and new construction. Oversee branch maintenance service work.
• Ensure safe conditions for staff, public, and building operation. Take appropriate action in building and systems emergencies.
• Administer facility systems for alarm, security, elevator, telephone, automatic doors, knox box and keys as well as manage malfunction solutions.
• Take ownership of branch appearance including signage, flyers, furniture arrangement and material displays.
• Follow policies and procedures for the library’s financial management, including budgeting, procurement, contracts and reimbursement for assigned financial line items. Develop a multi-year strategy for those assignments.
• Maintain facility supplies and equipment with appropriate inventory levels.

Competency:

• Advanced knowledge of project management and strategy implementation.
• Advanced knowledge of library services and programs.
• Ability to direct the work of others to achieve District objectives.
• Effectively represent the District with government and community leaders.
• Expert in customer service and information literacy.
• Excellent communication, presentation and technology skills.