SUMMARY

This is a full-time non-exempt position that is responsible for the direct supervision of an assigned team of Service Coordinators. These Service Coordinators are responsible for the provision and coordination of Early Intervention Service Coordination Services to children birth to three years of age and their families who live in Westmoreland County. Essential function of this position is to carry out supervisory responsibilities in accordance with the organization’s policy and procedure and to provide an appropriate level of leadership to ensure that each Service Coordinator is working towards the vision and mission of this organization. This position reports directly to the EI Program Director and may also take direction from the Chief Executive Officer. Primary work hours will be Monday through Friday, 8:30am to 4:30pm with a 30-minute lunch (37.5 hours/week) unless otherwise agreed upon.

Compliance:

As with all WCSI positions, it is the expectation that employees adhere to WCSI, County, State and Federal guidelines, regulation, policies and laws which govern the business and service of WCSI.

This position requires the employee to perform their daily job duties and responsibilities in a structured work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following, (other duties may be assigned as deemed necessary by management):

Leadership Responsibilities:
Provide the appropriate level of leadership to each Service Coordinator by demonstrating effective techniques such as instruction, coordination, modeling and monitoring. Actively participate in the supervisory team process, facilitate departmental team meetings as needed, schedule individual supervision meetings to assist employees in managing specific situations, keep Service Coordinators up to date with departmental needs and changes, as well as to provide ongoing feedback on work performance. On a rotating basis, with other Early Intervention and Supports Coordination supervisors, provide office coverage along with assuming primary responsibility for ensuring back up for team members. Provide in-home and community coverage for Service Coordination meetings, as needed, to ensure regulatory compliance. Delegate responsibility appropriately and demonstrate best practice techniques. Provide necessary reports for the Program Director and Department.

SUPERVISORY RESPONSIBILITIES

Provide direct supervision to an assigned team of Service Coordinators for the EI Program. Carry out supervisory responsibilities in accordance with the organization’s policy and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure that all program standards are reviewed and met monthly for each team member. Complete annual performance evaluations and bi-annual reviews on all assigned staff. Provide bi-weekly supervision which is logged as per agency policy. Adheres to and enforces agency personnel policies. Provide day-to-day coordination and implementation of program goals and activities to aid the SC to manage and organize their work activities. Ensure all children meet OCDEL regulatory requirements of referrals, screening, evaluation, assessment, transition, and ongoing monitoring of service delivery for infants and toddlers.

Problem Solving/Decision Making:
Demonstrates the ability to participate in the decision-making process. Motivate Service Coordinators to build on their strengths that are demonstrated and develop specific strategies to remedy performance deficiencies. Relate relevant and critical information to the EI Program Director in a timely manner.