East Valley Certified Medical Assistant I-III

The Certified Medical Assistant provides essential clinical and administrative support to healthcare providers, ensuring high-quality patient care and efficient clinic operations. This role performs both back-office clinical duties and front-office responsibilities while maintaining a positive patient experience and supporting overall workflow efficiency. Key responsibilities include:

• Assist healthcare providers during patient examinations, treatments, and minor in-office procedures
• Maintain accurate patient records and update Electronic Health Records (EHR) systems in a timely and accurate manner
• Educate patients on treatment plans, medications, follow-up care, and post-visit instructions as directed by providers
• Collaborate effectively with providers, front office staff including patient scheduling, registration, insurance verification, referral coordination, and check-in/check-out procedures as needed, and clinical teams to support efficient patient flow and clinic operations
• Prepare, clean, and sanitize examination rooms and medical equipment in compliance with infection control and safety standards
• Maintain and restock clinical and office supplies while ensuring exam rooms are fully prepared for patient care
• Perform administrative and clinical duties in a fast-paced environment while maintaining professionalism and attention to detail
• Collect, document, and communicate patient medical history, vital signs, and other relevant clinical information accurately
• Ensure compliance with HIPAA regulations, company policies, and clinical protocols
• Perform administrative and clinical duties in a fast-paced environment while maintaining professionalism and attention to detail
• All other duties as assigned

• High school diploma or GED required.
• Graduation from an accredited Medical Assistant program preferred.
• Current Medical Assistant certification or registration preferred.
• Current Basic Life Support (BLS) certification required.
• Previous experience floating between multiple clinic locations preferred.
• Minimum of 5 years of Medical Assistant experience in a primary care or outpatient setting is preferred.
• Experience with Electronic Health Records (EHR), preferably Athenahealth, preferred.
• Reliable transportation is required, as traveling to other clinic locations may be necessary.

Non-Certified Candidates:

• Employees hired without certification are required to obtain an approved Medical Assistant certification, at their own expense, within one (1) year of their hire date.
• Failure to obtain the required certification within the specified timeframe may affect continued employment in the Medical Assistant role.