eCommerce Manager

Ready to drive significant impact and contribute to our mission of "Making More Smiles" across Indonesia? If you're a results-oriented professional with strong expertise in online sales, then consider this exciting opportunity as an eCommerce Manager at Colgate-Palmolive. This role is pivotal in accelerating growth, achieving key performance indicators, and ensuring our valued Colgate-Palmolive products reach an even wider customer base.

Location: Indonesia

Key Responsibilities:

• Collaborate closely with the eCommerce team and cross-functional departments to identify and prioritize growth strategies for Indonesia.

• Manage end-to-end planning and execution of promotional activities and marketplace accounts across Indonesia.

• Partner with e-distributors and e-retailers in Indonesia to ensure flawless execution of strategic plans.

• Work with customers to establish Joint Business Plans (JBPs) aligned with company and eCommerce channel strategies, and monitor monthly eCommerce performance.

  • Actively participate in and present during Quarterly Business Reviews with eCommerce customers. Facilitate updates and training with cross-functional teams to ensure clear understanding of customer plans and strategies.

  • Optimize the Go-To-Market (GTM) strategy, including quarterly activity grid planning, development, and deployment. Effectively collaborate with cross-functional teams for eCommerce activations.

  • Ensure clear communication of account promotion plans, terms and conditions, and spending plans.

  • Manage customer-level execution, negotiation, and engagement.

  • Maintain expense spending within budgetary allocations and policy guidelines.

  • Provide monthly data on initiatives, pricing, distribution, and competitive activity.

Day-to-Day Activities:

• Develop shopper activities and promotional plans.

• Achieve Net Sales targets and sustainably increase shopper penetration and conversion.

• Monitor weekly performance closely to identify areas of success and improvement.

• Analyze data to understand sales performance and demographic trends.

• Monitor online and offline store ratings.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, or a related field.

• 3–5 years of dedicated eCommerce management experience, ideally within the Fast-Moving Consumer Goods (FMCG) industry.

• Strong background across Digital Marketing, Shopper Marketing, and Consumer Marketing strategies.

• Demonstrated focus on consumer/customer needs, strong strategic planning and priority-setting capabilities, and a track record of effective operational execution.

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