Ecommerce Packing & Logistics Support

Position Summary

This role is the hands behind every Fort McCoy Ranch order. You'll pick, pack, ice, label, and ship the orders that go out the door, working alongside our Ecommerce Shipping & Logistics / Customer Service Supervisor. The care you put into each box decides whether a customer's order arrives cold, complete, and in great condition.

You'll report to the Ecommerce Shipping & Logistics / Customer Service Supervisor and the Ecommerce Manager, keeping them both proactively informed on order status, issues, and anything that needs attention.

Key Responsibilities

• Pick, pack, ice, label, and ship customer orders carefully and thoughtfully so they arrive in great condition.
• Communicate proactively with the Supervisor and the Ecommerce Manager on order status, issues, and anything that needs attention.
• Learn our products, processes, and order flow well enough to independently handle day-to-day packing and shipping within the first few weeks.
• Use Shopify and our internal tools comfortably and accurately to pull orders, follow pick sheets, and print shipping labels.
• Keep inventory of products, boxes, and other packing materials up to date.
• Keep the workspace organized and efficient - this is crucial to how smoothly the whole operation runs.

Physical Requirements

• Able to lift multiple 50+ lb packages throughout the day.
• Comfortable working in extreme cold (our packing freezer) - proper cold-weather gear is provided.
• Able to stand for a full shift.

What We're Looking For

Above all: we need someone dependable who shows up every shift and brings a good attitude. Everything else can be trained.

• Dependable and detail-oriented - the person other people can count on to show up and get orders right.
• A clear, friendly communicator with the team - speaks up early when something looks off.
• Steady on busy shipping days and genuinely cares about every order arriving in great condition.
• Comfortable with basic computer systems and willing to learn Shopify and our internal tools.

Schedule & Logistics

• Full-time, Monday through Friday, 8:00 AM – 4:00 PM.
• Cold-weather gear is provided for freezer work.