eCommerce Product Specialist_TC29101
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Description
•Process orders efficiently: Include order verification, payment processing, and order fulfillment coordination with relevant teams (e.g., finance, production, warehouse, shipping).
•Monitor inventory levels: Maintain optimal stock levels to avoid stockouts and overstocking.
•Provide exceptional customer service: Respond promptly and professionally to customer inquiries about products, orders, or website issues.
•Act as a liaison between customers and internal teams to facilitate order assembly, shipping, and end to end support needs.
•Resolve customer concerns and complaints effectively: Work towards achieving high customer satisfaction.