Ecosystem Management Manager

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 53rd on the Fortune Global 500.

Our company is dedicated to delivering an exceptional service experience and to become a world-class sci-tech service enterprise, focusing on its three principal businesses of communications services, computing services and AI services. Guided by this vision, we cultivate a culture of trust, responsibility, and care — creating an environment where people can thrive. At CMHK, we are committed to unlocking human potential and empowering every striver to achieve success. We now invite high-caliber professionals to join us on this journey.

Division : Innovation & Digital Intelligence Division

In this position, you will:

1. Ecosystem Governance Framework: Establish ecosystem management policies, define onboarding and offboarding workflows for ecosystem partners.

2. Partner (Channel) Development: Conduct partnership communication, qualification assessment and contract signing.

3. Ecosystem Co-creation: Partner onboarding, joint solution development, certification system setup, joint marketing and commercial opportunity sharing.

4. Ecosystem SLA Management: Deliver enablement, performance assessment, incentive and offboarding management for ecosystem partners.

5. Ecosystem Application for Developers / Startups / Universities / SMEs: Provide documentation, training and incubation programs and other support.

6. Performance Assessment: Track metrics including ecosystem enablement volume, ecosystem value (revenue) and ecosystem satisfaction.

To be successful in this position, you should meet the following requirements:

1. 5 years or above relevant working experience

2. Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.

3. Excellent holistic vision and commercial insight; develop full-lifecycle ecosystem governance standards aligned with corporate strategy, clearly define standardized workflows for ecosystem onboarding, enablement, assessment and offboarding.

4. Proficient in SLA management system; build scientific performance and incentive frameworks, drive partner performance differentiation via data tracking (enablement volume, revenue contribution, satisfaction).

5. Rich experience in partner/channel development and SLA management; proven track record of delivering joint solutions and driving ecosystem revenue growth is preferred.

6. Experience operating developer platforms, startup incubation programs or SaaS marketplaces; Familiar with technical documentation, API access and developer training system construction are advantages

When you work:

• 5 days work

• 8 hours/day

What you enjoy:

• Discretionary Performance bonus

• Life insurance

• Medical insurance

• Education subsidies

• Birthday gift

• Marriage leave

• Birthday leave

Please submit your application to us by clicking the APPLY NOW button and send your full resume with your availability, current and expected salary to us. If you do not hear from us within 8 weeks after the application, you may assume that your application has not been successful.

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.