EDI Support Engineer
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Position - EDI Support Engineer
Location - Hyderabad
Notice Period -Immedidate joiner
Experience: 5-8 years
Mandatory Skills:
Mandatory Skills:
- EDI Production/Application Support
- EDI integration
- EDI standard (ANSI X12,EDIFACT, XML)
- Communication protocol (AS2, SFTP, FTP, VAN)
- Incident Management / Production Support
- EDI mapping
key responsibilities:
- Provide end-to-end EDI application and production support.
- Monitor and troubleshoot EDI transactions and integrations.
- Resolve production incidents within SLA and perform RCA.
- Support trading partner onboarding and EDI mapping changes.
- Handle service requests, change requests, and deployments.
- Monitor application health, system performance, and batch jobs.
- Coordinate with business users, customers, and cross-functional teams.
- Maintain support documentation and participate in on-call support.