Education Manager - Expression of Interest
The Education Manager will
report directly to the Vice President, Academic and work with the senior
management team to oversee the facilitation of the Programs. The Manager of
Education will provide input on retention, student success, student
satisfaction, and regulatory requirements and standards with the Directors and
Managers within education. Aligning instructors with academic policies,
culture, leadership, mission, and vision; and the need to support student
success will be vital to this role. The Education Manager will take the lead on
managing all initiatives related to any approvals or accreditation and ongoing
program review of their respective programs. This will require working closely
with all departments within the college.
- Work
closely with Coordinators (or equivalent ranking staff), Instructors and
respective teams to ensure consistent delivery of programs that are aligned
with Oulton’s values and within the provincial guidelines for programs.
- Work
with the Manager of Admissions to ensure a clear and accurate message of
program content is getting delivered to prospective students.
- Monitor
student attendance, withdrawals, satisfaction on a monthly basis and report
such Key Success Measures to Senior Management.
- Collaborate
with other managers on special projects to improve enrolment. This could
involve putting together events at the college, marketing a specific aspect of
a program, etc.
- Building
strong relationships with Regulatory/Employers/Stakeholders to ensure growth of
program profile, clinical seats and of job opportunities for students. This
aspect will be completed in conjunction with Curriculum and Program Reviews to
ensure we are delivering the best graduates.
- Manage
Student Retention, Remediation, and Re-Admission with the registrar and student
services areas to ensure students are provided with appropriate opportunities
in accordance with the Colleges and provincial education regulations.
- Ensure
the program teams are aligned towards college values and goals. Establish a
mechanism to measure productivity, especially during non-teaching time.
- Monitor
classroom instruction/ delivery (classroom observations)
- Ensure
yearly program reviews are completed and present changes to senior management,
track actions to ensure completion
- Ensure
class schedules, syllabus for each class, textbook lists, and related academic
equipment and supplies prepared and submitted on time and that any payroll
changes are communicated to HR.
- Plan
resources required for all programs (including lab needs).
- Approve/participate
in final interview when hiring of new instructors
- Responsible
for accreditations and approvals
- Consult
with HR to coach team members who are struggling with moving their plan forward
and not achieving goals. Ensure Coordinators (or equivalent) put forward
solutions to issues that need to be resolved (part of coaching)
- Resolve
staff/student issues and conflict
- Monitor
“At-Risk” student list and meet with students who are on probation and who are
at risk of withdrawing
- Contribute
to the strategic planning process with management team
Key Success Measures:
- Student
Satisfaction
- Employee
Satisfaction
- Graduate
Success Rate
- Board
Exam Results (as applies)
- External
site/ Preceptor/ Employer Satisfaction
Requirements
1. EDUCATION & EXPERIENCE
- Master
or PhD level educator a definite asset.
- 5 years
of progressive experience in education management
- Experience
in program accreditation and quality assurance programs
- Strong
knowledge of legislative requirements
- Experience
in post-secondary education industry or training and development
- Strong
ability to resolve conflicts and bring forth solutions
- Proven
ability to negotiate and come to a consensus
- Ability
to work with little supervision and prioritize issues
2. HARD SKILLS
- Results
driven
- Strong
Planning & Organizational Skills
- Ability
to multi-task and work in fast-paced environment
- Have a
demonstrated ability to lead teams to meet goals and objectives
- Be able
to work with a high degree of initiative in a fast-paced environment
- Have
the ability to problem solve
- Have
good judgement and strong decision-making skills
- Excellent
business acumen
3. SOFT SKILLS
- Excellent
Communication Skills, Verbal and Written
- Excellent
Interpersonal Skills and proven ability to influence others and lead teams
- Autonomous
- Passion
for Student Success
- Dedicated
- Collaborative
- Respectful