Education Supervisor

TITLE: Education Supervisor
DEPARTMENT: Department of Clinical Services
REPORTS TO: Division Chief - Clinical
FLSA STATUS: Exempt

SUMMARY

This position serves to enhance the clinical practice of MCHD EMS. The Education Supervisor is responsible for overseeing the educational components of the Department of Clinical Services.

This position requires the interpersonal skills to be an effective manager and the ability to inspire individuals by communicating needed changes, motivating individuals to become active participating members of a team and encouraging self-development through a leadership example approach. The Education Supervisor will work collaboratively with the Division Chief - Clinical to ensure that the educational goals of the organization are achieved. In addition, the Education Supervisor will foster exemplary clinical practices among the field personnel and serve as a role model for staff in achievement and maintenance of clinical skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Coordinate mandatory and non-mandatory CE programs. Content should be a collaborative effort with the Division Chief - Clinical, Division Chief - Quality, Emergency Management, Assistant Chief of EMS and/or the Medical Director based upon system needs. Provides oversight, and coordination, administrative support, content authoring, curriculum design and process workflow.
• Manage specific line items within the departmental budget. Provide input into department budget planning. Provide cost analysis when requested for budgeting purposes.
• Develop staff through training, education and timely feedback for ongoing performance management and employee growth.
• • Including remediation training identified through QA/QI as directed by Medical Director.
  • Including targeted training for all levels of EMS field medical authorization.
• In collaboration with EMS, coordinate initial skills verification and training as part of the new employee orientation program.
• In collaboration with EMS Leadership, create, implement, and hold staff accountable to department and organizational policies and procedures
• Reporting metrics as necessary as a part of DCS and TDSHS requirements.
• Establish and model a service-oriented culture that supports the organizational values.
• Provides administrative oversight, coordination and instruction for various EMS card course programs: ACLS, PALS, PHTLS, or educational courses as deemed necessary.
• Collaborates with the Education Specialist to appropriately invoice external students for Card Courses, Initial EMS Courses (ECA, EMT and AEMT).
• Serves as the administrator and content design resource for Learning Management System (LMS)
• Serves as the primary point of contact for all external education programs that use MCHD as a clinical site.
• Serves as a backup to the Resource Schedulers for scheduling observers and students.
• TDSHS Course Coordinator for initial EMS courses including ECA, EMT-B, and Advanced EMT. Serves as primary point of contact with TDSHS for initial EMS courses.
• Monitors MCHD EMS Students (enrolled in MCHD sponsored initial EMS courses) pre-clinical requirements.
• Ensures MCHD EMS Students meet clinical affiliates requirements and maintains clinicals agreements.
• Communicates with clinical sites periodically regarding initial EMS students.
• Coordinates and works with Scheduling to assign all MCHD EMS Students clinical shifts with clinical affiliates or with MCHD.
• Reviews or delegates the review of all MCHD EMS Student clinical paperwork.
• Determines if and when MCHD EMS Students are suspended from clinical, dropped from a course, vetted for clinical, or issued course completions.
• Maintains MCHD EMS CE Program with TDSHS.
• Works collaboratively with EMS Leadership to train and manage internal preceptors.
• Works collaboratively with the other members of the Education/Clinical team on various projects.
• Reviews and approves EMS CE for First Responders under MCHD EMS TDSHS CE Program.
• Oversee workflow and productivity of Adjunct Instructors.
• Ensure appropriate organization, maintenance, and care of all educational equipment and supplies.
• Lecture during CE, or other opportunities, as necessary to field staff
• Monitor all EMS Field Staff position specific certification requirements, consisting of but not limited to TDSHS Certification, Texas Driver License, CPR, ACLS, PALS and PHTLS (or equivalent certifications.)
• Other duties as deemed necessary.

SUPERVISORY RESPONSIBILITIES

The Education Supervisor is responsible for all Adjunct Instructors and Lead EMS Initial Course Instructors.

MINIMUM QUALIFICATIONS

• AA/AS or equivalent industry experience required.
• Previous education/teaching experience to small and large groups required.
• Previous experience in EMS educational administration preferred
• Two years primary paramedic education experience preferred.
• Previous quality improvement experience preferred.
• Must hold TDSHS Lic-P or EMT-P
• Clinical authorization as an Attendant Paramedic must be obtained within 180 days of employment.
• Ability to obtain TDSHS EMS-CC Certification
• In lieu of EMS-CC, must currently hold EMS-I and must obtain EMS-CC Certification in accordance with TDSHS Policy.
• ACLS, PALS, PHTLS, and CPR Instructor certifications or must obtain within 365 days of employment

SKILLS AND KNOWLEDGE

• Proficiency in Microsoft Office including, MS Word, Excel and PowerPoint required, including mail-merge features.
• Moderate word processing, database, presentation and spreadsheet skills required.
• Basic Email and internet skills required.
• Ability to learn specific job-related software applications.

CERTIFICATES, LICENSES, REGISTRATIONS

Required:

• Current Texas Driver's License required. Must remain insurable by the current insurance vendor of MCHD.
• Texas DSHS Certification or License as EMT-Paramedic.
• Current ACLS, PALS, PHTLS, and CPR Healthcare Provider cards required.
• Ability to obtain Instructor in all disciplines within 1 year required
• Texas DSHS EMS Instructor.
• Required NIMS Training as referenced in the Safety & Emergency Management Policy SEM 27-201.

Preferred:

• Texas DSHS EMS Course Coordinator with experience coordinating EMS courses.

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demand Category:

• Heavy Work: Lifting 100 pounds maximum with frequent lifting and / or carrying of objects weighing 50 pounds or more.

Audio-Visual & licensing Demands:

• Vision (Avg)
• Color Discrimination
• Peripheral Vision
• Depth Perception
• Hearing (Avg)

Required License / Certification: Valid Driver's License; TDSHS EMS Certification as required in clinical guidelines.

Specific Actions Required: In an eight hour day, this job may include:

• Standing/Walking: 4-6 Hrs
• Sitting: 6-8 Hrs
• Driving: Occasional

Work Environment: This job may include:

• Cold
• Dampness
• Heat/Humidity
• Height
• Noise

Repetitive Motions: This job will require:

• Simple Grasping
• Fine Manipulation
• Pushing & Pulling
• Finger Dexterity
• Foot Movement

MANEUVERABILITY: This job will require:

Frequent:

• Bending
• Squatting
• Twisting
• Reaching

Occasional:

• Climbing