Education Support Specialist

Position Summary

This specialist supports the Leadership and Professional Development team by providing critical support in the areas of registration, accounting, logistics, facilities, materials, and coordination.

The specialist is responsible for helping the Professional and Leadership Development Team achieve its objectives to:

• Help credit unions develop needed skills of employees, executives, and volunteers
• Help credit unions develop future and current leaders
• Build and deliver systems and processes that support the two above goals

More broadly, this role supports the delivery of non-advocacy member benefits to members of leagues. It strengthens the credit union industry with leagues as a focal point of collaboration, connection, identity, and solutions - and as champions of the credit union philosophy.

Key responsibilities

Administrative and Facilities Management

• Responsible for all photocopying and binding for events, and maintenance of the equipment.
• Manage the mail room and all its functions for the League, including FedEx, UPS, and USPS.
• Responsible for the facility and coordinating all repair and maintenance with the property management.
• Responsible for vendor contracts, including due diligence, as they relate to the photocopiers, and building maintenance.
• Responsible for maintaining office keys and key cards, including issuance, changes, and replacements.

Accounting Duties

• Remote cash deposits and cash receipt entry
• Accounts payable data entry and remote deposit capture check processing
• Manages member dues.

Cvent

• Leads all Cvent event builds, from start to finish.
• Collaborates with Marketing on Cvent website design and branding.

eTrain/PLP

• Administrative support

Events

• Responsible for logistics support at our conferences, as well as working on site as staff support.
• Coordinate shipping and delivery logistics for all League events and WCMS.
• Other duties as assigned.

Qualifications

• 5 years' experience in office administration
• Detail oriented with strong communication skills, verbal and written
• Advanced knowledge of Cvent event software.
• Good working knowledge of spreadsheet and word processing applications
• Ability to manage multiple functions and projects concurrently
• Ability to effectively communicate with all levels of staff
• Excellent negotiation skills
• Well developed skills in organizing and maintaining an organized work environment
• Must understand how facilities function and be able to interface with building management on a variety of issues.
• Must be able to lift to 50 lbs.