Encalm Hospitality

Discussion

EH-SnM-L08-ASORES

Open 36d
JOB OVERVIEW: -

  • Responsible for receiving & processing reservations through Phone Calls, E-mails & Website.
  • Ensure Accurate Booking Information.
  • Actively Up-sell & Cross sell the products & Services.
  • Effective communication with the clients.
  • Regular & consistent communication with the Operation team.
  • Responsible for reservation enquiries pertaining to M&G & Lounge services.
  • Effectively use available reservation system to capture all the required information.

Requirements

PROFESSIONAL QUALIFICATION: -
  • Diploma or BSc/BHM in Hotel or Hospitality Management/Aviation, Travel & Tourism/Graduate/Master’s in any discipline.

REQUIRED SKILLSETS: -

  • Excellent Communication Skills
  • Basic Understanding of Reservations Process
  • Understanding of Hospitality Industry
  • Customer Oriented
  • Positive Attitude
  • Familiarity with Hospitality Industry Standards
  • Eager to learn.
  • Personal grooming and etiquette

Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.


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