Electrical Service Technician
Description
- Simple IRA matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Position Summary
The Electrical Service Technician is responsible for running residential service and estimate calls, diagnosing electrical issues, presenting solutions to homeowners, and completing electrical repairs and installations. This role will lead jobs from start to finish, work alongside apprentices and helpers, and ensure each project is completed safely, efficiently, and to a high standard of workmanship.
About Us
Benefits & Perks
- Health and dental insurance
- SIMPLE IRA with company match
- Paid time off (PTO)
- Paid sick time and holidays
- Company vehicle or mileage reimbursement
- Tool allowance/tool account
- Weekends off
- No on-call rotation
- Consistent company-provided leads
- Training and opportunities for growth
Electrical Service & Installation
- Run residential service, troubleshooting, and estimate calls
- Diagnose electrical issues and determine appropriate solutions
- Perform repairs, installations, replacements, and upgrades
- Lead jobs from start to finish and work alongside apprentices/helpers
- Plan for materials, specialty parts, permits, and job requirements
- Ensure work meets current electrical code, safety, and company standards
Customer Service & Professionalism
- Clearly explain findings, recommendations, and available options to homeowners
- Prepare and present estimates in a professional, easy-to-understand manner
- Provide honest, courteous service without high-pressure sales tactics
- Treat customers, their homes, and their property with respect
- Represent JD Electrical professionally in appearance, communication, and workmanship
Safety & Vehicle Responsibilities
- Follow electrical safety procedures and properly use required PPE
- Maintain a clean and safe work environment
- Safely operate and care for company vehicles, tools, and equipment
- Maintain a driving record that meets company insurance requirements
Administrative Responsibilities
- Maintain accurate job notes, photos, estimates, and material documentation
- Keep the office updated on job progress, parts, scheduling needs, and customer concerns
- Use Housecall Pro and other required company software
- Complete required job documentation in a timely manner
Required Qualifications
- At least 1 year of residential electrical service and/or sales experience
- Strong troubleshooting and diagnostic skills
- Ability to run residential service calls independently
- Comfortable communicating with homeowners and presenting estimates/options
- Strong customer-service and communication skills
- Ability to lead jobs and work effectively with apprentices/helpers
- Valid driver’s license with an acceptable driving record
- Ability to safely perform the physical requirements of residential electrical work
- Dependable, professional, and team-oriented
- Preferred Colorado Journeyman or Residential Wireman's License