Electronic Technical Writer/Configuration
About the Company
Balboa Water Group is the health and wellness industry’s leading provider of electronic control systems, accessories, pumps, jets, and other therapy products. Our dedication to excellence and quality for five decades has made us the premier, single-source provider of innovative and reliable designs, state-of-the-art manufacturing, and outstanding customer service worldwide. Due to our rapid growth, we seek passionate and talented team members who want to work in an organization that values integrity, diversity, intellectual curiosity, and accountability.
Job Summary
The Technical Writer will create technical documentation, including a user manual, how-to guides, integration guides, computer systems operation guides, and product specifications for the electronic controls and User Interface used for OEM in the Wellness Platform. This position works with engineers, sales, marketing, product management, and software developers to ensure that the information they provide is accurate and easy to understand.
Key Job Responsibilities
- Writes and edits technical documents, wiring schematics, and diagrams, including reference and product manuals.
- Writes and edits procedural documentation such as user guides and manuals.
- Determines the type of publication that will best serve the project requirements.
- Collaborate with engineers, programmers, and project manager to learn about new and existing products.
- Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Gather customer, designer, and manufacturer feedback to improve technical documents.
- Create Internal process documents and flow charts