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New River Valley Community Services

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Eligibility Assistance Specialist - Community Support Services

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The Eligibility Assistance Specialist effectively facilitates access to Medicaid, Medicare, and Disability programs by completing face to face interviews. Works with the team to ensure all quality management and utilization processes are completed as needed to ensure quality services are provided, and maximum reimbursement is approved and received. Helps to ensure timely completion of quality reviews of all levels of documentation. Also provides training to staff in areas related to quality management.

Starting Salary Range: $39,488 - $45,411

Education/Experience Required:

  • Graduation from an accredited college or university with at least an associate’s degree in a human service-related field, or business. A bachelor’s degree is preferred. High School Diploma with three years of experience will be considered.
  • At least three years of experience working within the provision of insurance funded services is preferred.
  • Experience in submitting and tracking authorizations for insurance payments for behavioral health services is preferred.

Additional compensation will be considered for any new employees who speak multiple languages.

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