Eligibility Specialist - Call Center
Posted Updated
Automated Health Systems is seeking an Eligibility Specialist to support the Wyoming Medicaid Customer Service Center Project. This position is onsite.
Benefits
- Health, dental, and vision insurance
- 401(k)
- Employee wellness program
- Training and career growth opportunities
Responsibilities
- Process eligibility applications and resolve applicant/member issues
- Complete outreach and follow-up activities
- Document interactions in state and project systems
- Triage calls to the appropriate agency or business unit
- Provide respectful, confidential, high-quality customer service
- Stay current on Wyoming Medicaid policies and procedures
- Assist with assigned projects and related duties