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Watches of Switzerland Group

Email and Retention Marketing Manager

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Job Purpose

The Email and Retention Marketing Manager will lead client engagement, lifecycle marketing, and revenue growth across its portfolio, including Watches of Switzerland, Mayors, Betteridge, and Roberto Coin.

This position sits at the center of growth for the Watches of Switzerland Group, bridging brand storytelling with performance marketing. The ideal candidate is a strategic and data-driven leader who can balance near-term performance with long-term brand-building, combining analytical rigor with strong creative judgment and elevated brand sensibility. The role is responsible for developing, executing, and optimizing best-in-class email/SMS and CRM strategies that strengthen customer relationships, increase retention, and deliver a highly personalized, premium customer experience.

Qualifications and Experience 5-8 years of experience in email marketing, CRM, lifecycle marketing, or retention marketing, preferably within...

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