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Email Marketing Account Manager

Open 34d

About Huzzle

At Huzzle, we connect high-performing B2B professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Hours: UK Timezone

About the Company

Our client is an established eCommerce email marketing agency specialising in helping direct-to-consumer brands grow through high-performing email marketing strategies. The agency works primarily with Shopify and WooCommerce brands, using platforms such as Klaviyo and Omnisend to build revenue-driving campaigns, lifecycle flows, and advanced segmentation strategies.

Your success in this role is measured by clear, data-driven outcomes:

  1. Client Retention: Maintain a 90%+ retention rate across your portfolio.
  2. Revenue Growth: Target 30–40% email-attributed revenue for every client.
  3. Engagement: Maintain 30%+ Open Rates and 1%+ Click Rates through advanced segmentation.
  4. Client Experience: Lead weekly strategy calls and provide proactive, high-touch communication (1-hour response window).

Key Responsibilities

  • Strategy & Leadership: Lead weekly client calls, handle objections with data, and identify gaps in the customer lifecycle.
  • Campaign Oversight: Write clear, concise briefs for our design team and perform rigorous QA on every email before it goes live.
  • Automation (Flows): Build, optimise, and A/B test sophisticated flows (Abandoned Cart, Post-Purchase, Win-back, etc.).
  • Data Analysis: Check Klaviyo/Omnisend dashboards daily. If revenue is down, you’re the one who finds out why and proposes the fix.
  • Internal Excellence: Use Trello/Figma and our internal SOPs to ensure 100% on-time delivery with zero missed deadlines.

Requirements

  • Proven experience managing multiple eCommerce client accounts (agency experience preferred).
  • Strong hands-on experience with Klaviyo (campaigns, flows, segmentation, reporting).
  • Deep understanding of email marketing performance metrics, including:
    • Open rate
    • Click-through rate (CTR)
    • Revenue per recipient
    • List health and deliverability
  • Ability to lead client strategy calls confidently and drive decisions.
  • Excellent written and verbal communication skills.
  • Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously.
  • Analytical mindset with the ability to turn performance data into actionable improvements.
  • High ownership and accountability for client results and campaign performance.

Benefits

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

What this application asks

workable

First name, Last name, Email, Phone, Address, Photo, Education, Experience, Resume, Cover letter

  • What is your level of proficiency in English? choose any
  • What other language(s) are you business proficient in?
  • Which of the following timezones are you able to work in? choose any
  • Which country do you currently reside in? written answer
  • Do you have experience managing multiple eCommerce client accounts? yes / no
  • Do you have hands-on experience with Klaviyo (campaigns, flows, segmentation, reporting)? yes / no
  • What knowledge do you have of email marketing performance metrics? choose any
  • Do you have experience leading client strategy calls? yes / no
  • Can you list all of the tools, software and platforms that you have used in your previous roles? List CRM, dialers, prospecting, communication tools (e.g., HubSpot, Aircall, Apollo, Slack, etc.) written answer
  • Which industries have you worked in your sales roles? Were these B2B or B2C? (e.g., Cybersecurity - B2B, Finance - B2C etc.) written answer
  • What type of company do you prefer to work for? choose any
  • Have you ever worked with clients or companies based outside of your home country (e.g., U.S., U.K., or other countries)? If yes, please specify the countries)? written answer
  • What are your monthly salary expectations in USD?
  • What were you making in your previous role as a monthly salary? Mention your base and any commissions separately (if applicable). We may ask for previous salary slips to confirm this.
  • If you have a LinkedIn profile, please provide the URL below (if you don't have a LinkedIn profile, put N/A)
  • How did you hear about this opportunity? (Please note, this has no impact on your application) choose one

See also

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