Email Security Gateway Administrator

Role Summary

The Email Security Gateway Administrator is responsible for administering, monitoring, and securing the Bank's email security infrastructure. The role focuses on managing Cisco IronPort Secure Email Gateway, email threat protection, anti-spam and anti-phishing controls, mail flow management, email hygiene, policy administration, and regulatory compliance to ensure secure and uninterrupted email communication across the organization.

Key Responsibilities

• Administer and maintain Cisco IronPort Secure Email Gateway infrastructure.
• Monitor and manage inbound and outbound email traffic.
• Configure and manage Anti-Spam, Anti-Phishing, Anti-Malware, URL Filtering, and Email Reputation controls.
• Manage Recipient Access Table (RAT), mail routing policies, mail flow rules, and email relay configurations.
• Perform message tracking, email troubleshooting, and mail flow analysis.
• Manage email quarantine, whitelisting, blacklisting, and sender reputation controls.
• Configure and monitor email security policies, content filtering, and DLP controls.
• Manage MX records, email gateway integrations, and secure mail routing.
• Monitor email threats, phishing campaigns, malware detections, and spam trends.
• Coordinate with Microsoft 365, Exchange Online, and infrastructure teams for email security-related activities.
• Support audit, regulatory, and cybersecurity compliance requirements.
• Prepare operational reports, security dashboards, and email security metrics.
• Maintain SOPs, technical documentation, and email security standards.
• Participate in incident management, change management, and email security enhancement projects.

Required Skills

• Cisco Secure Email Gateway / Cisco IronPort
• Email Security Administration
• Microsoft Exchange Online / Microsoft 365
• SMTP, DNS, MX Records
• SPF, DKIM, DMARC
• Email Threat Protection
• Anti-Spam & Anti-Phishing Technologies
• Message Tracking & Mail Flow Analysis
• Secure Email Routing
• DLP & Email Compliance Controls
• Incident & Change Management
• Email Security Monitoring & Reporting

Qualification & Experience

• Bachelor's Degree in Information Technology, Computer Science, or related discipline.
• 4 to 8 years of experience in Email Administration and Email Security technologies.
• Hands-on experience managing Cisco IronPort Secure Email Gateway or equivalent Email Security Solutions.
• Experience working in a Banking, Financial Services, or regulated environment is preferred.

Preferred Certifications

• Cisco Security Certifications
• Microsoft 365 Certified: Messaging Administrator Associate
• Microsoft Security Certifications
• ITIL Foundation

Key Competencies

Problem Solving | Security Awareness | Incident Response | Analytical Thinking | Documentation | Stakeholder Management | Attention to Detail | Communication Skills