Embedded Intelligence Operator (New York City, NY)
Summary
Client-facing role at a growing AI technology company whose product helps businesses improve investigations and decision-making. Day to day: work embedded with clients to drive product adoption, build relationships, gather feedback, and relay customer needs to internal teams. Office-based in New York with potential client travel.
The Opportunity: Embedded Intelligence Operator
Location: New York, New York
Company Overview
A growing AI technology company is helping businesses leverage advanced technology to improve investigations and decision-making.
Position Overview
The Embedded Intelligence Operator will work directly with clients to support product adoption, build relationships, and help translate customer needs into actionable improvements.
Key Responsibilities
- Support clients and product adoption.
- Build strong customer relationships.
- Gather feedback and identify opportunities for improvement.
- Communicate customer needs to internal teams.
- Help resolve issues and improve the client experience.
Qualifications
Strong communication, technical aptitude, problem-solving skills, and the ability to learn quickly. Client-facing experience preferred.
Work Environment & Location
New York, New York - office-based role with potential client travel.
Compensation
$110K-$130K cash compensation, with potential equity.
Growth Opportunity
Opportunity to advance into senior roles, manage client accounts, and grow into leadership.