EMEA Enterprise Account Executive
Job Title: EMEA Enterprise Account Executive
Department: Sales
Reports to: Chief Sales Officer
Effective Date: 06/09/2026
About Itential:
Itential is the leading platform for automation and orchestration within network and infrastructure domains. We enable enterprises and service providers to automate their operations through both deterministic and agentic orchestration — giving operators precise control where it is needed and intelligent automation where it is possible. Our platform — including FlowAI, FlowMCP, and our orchestration studio — is trusted by the world's largest carriers, financial institutions, and enterprises to accelerate and de-risk their transformation journeys.
Role Summary:
The Enterprise Account Executive at Itential is responsible for driving net-new logo acquisition and expanding existing accounts across an assigned territory. You will help enterprise buyers navigate the shift from manual, script-based operations to AI-orchestrated network management, positioning Itential's agentic automation platform as the strategic foundation for their infrastructure transformation. Working closely with Sales Engineering, BDRs, and Customer Success, you will execute a consultative, value-based sales motion with the world's largest carriers, financial institutions, and enterprises.
Duties/Responsibilities:
- Manage the full sales cycle — from first contact through close — using a consultative, insight-led approach that helps buyers quantify the cost of manual operations and the ROI of agentic automation.
- Define and execute sales plans for an assigned geographic territory to exceed software sales goals through prospecting, qualifying, managing, and closing opportunities.
- Build and maintain executive-level relationships (CIO, VP Network Engineering, VP Infrastructure) that position Itential as a strategic platform partner, not a point-solution vendor.
- Coordinate resources throughout the sales cycle — including Sales Engineering, client-partner executives, architects, sales leaders, and Customer Success — to execute Itential's sales process effectively.
- Lead Quarterly Business Reviews (QBRs) that connect Itential's agentic automation roadmap to the customer's evolving infrastructure strategy.
- Drive account scorecard improvements, identify adoption and expansion opportunities, and secure software renewals.
- Perform regular customer, market, product, and competitive analyses to meet account objectives and strategies.
- Negotiate and present account proposals and contracts, gaining internal alignment across cross-functional partners (Finance, Legal, RevOps).
- Manage and track customer accounts, opportunities, and renewal information in Salesforce; use AI-assisted sales tools — conversation intelligence, deal scoring, and generative AI for outreach personalisation — to increase efficiency and improve buyer engagement quality.
- Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts, and customer success engagements.