EMEA Technology Change & Adoption Lead

As Fresenius Digital Technology, we are an integral part of the Fresenius Group, responsible for the IT of the healthcare group and its business segments. We ensure a frictionless interface of IT and business operations so that all employees in production, logistics, and other areas can work efficiently and without interference.

We are seeking a proactive and detail-oriented EMEA Technology Change & Adoption Lead to join our global team. You will work closely with two experienced Change Adoption Managers based in the UK and US to support technology adoption initiatives for a large medical organization. The organization is currently going through a program of IT centralization and standardization. This role is critical in ensuring smooth communication, training, and change strategies for end-user technologies.

Your daily tasks will include:

Content Development:

• Draft and edit technology communications for end users in clear, professional English and German
• Create and maintain user guides, FAQs, and quick reference materials for tools such as Microsoft 365
• Share support Major Incident communications at the global, regional and local levels in the EMEA time zones

Training & Workshops:

• Design and deliver virtual workshops focused on end-user tools (e.g., Office 365 apps. Copilot)
• Prepare training materials and coordinate logistics for sessions

Change Adoption Management Support:

• Develop and execute change strategies to drive adoption of new and existing technologies
• Ability to bridge the gap between technical teams and end users by translating complex technology changes into clear, actionable guidance that supports successful adoption.
• Monitor feedback and adoption metrics, providing reports and insights

Collaboration & Coordination:

• Work across time zones with UK and US colleagues using collaboration tools (Teams, SharePoint, etc.)
• Ensure timely updates and alignment on priorities

What can we offer you:

• Opportunity to work on impactful technology adoption projects in a global medical organization
• Flexible remote work environment
• Collaborative team culture with exposure to international stakeholders
• Benefit package (private medical health care, multisport card, life insurance, social fund, fruits in the office, integration events, employee pension program)
• Work in a modern office located in Wrocław city centre (pl. Nowy Targ) or from your home (we meet in the office once a week or twice a month, depending where you are located)
• Excellent teamwork culture and friendly atmosphere

What is important from our point of view:

• Strong written and verbal communication skills in English and German
• Experience in IT change management and technology adoption projects
• Strong working knowledge of Microsoft 365 applications, including Outlook, Teams, and SharePoint, with the ability to educate, support, and upskill end users
• Ability to create clear, user-friendly documentation and training content
• Ability to work independently and manage multiple tasks
• Strong organizational and time management skills
• Experience supporting global teams across multiple time zones
• Knowledge of change management frameworks (e.g., ADKAR, Prosci)