Emergency Housing Shelter Supervisor
Posted Updated
Emergency Housing Shelter Supervisor
Oneonta, New York
About Us:
Opportunities for Otsego is one of 1,000+ Community Action Agencies across the nation that are actively fighting the "War on Poverty" based on President Lyndon B Johnson's ideal. Since 1966, Opportunities for Otsego has focused its attention on specific problems affecting the greater Otsego County community, mobilized resources, and developed solutions to unlock opportunities for low-income individuals and disenfranchised families.
OFO's Emergency Housing program helps homeless and at-risk households during their transition from temporary to permanent housing. OFO assigns a case manager to help clients connect to community resources and find safe, stable housing. OFO's emergency shelter is free to income-eligible households, with a minimal fee for non-eligible households.
Opportunities for Otsego is seeking a highly qualified solution-oriented professional to supervise shelter operations at Opportunity House, OFO's emergency shelter. OFO's Emergency Housing Assistance Program team is part of the solution to the local housing crisis, offering hope and stability to homeless families and those at risk of becoming homeless.
This position has a PENDING HIRE.
Salary Range: $68,000 - $75,000 annually
Pay Range Guide:
- Standard Start Rate - education and experience meet job requirements
- Advanced Start Rate - education and experience exceed job requirements (subject to approval)
Benefits available to our Emergency Housing Shelter Supervisor:
- Health, dental, vision, and other optional benefits
- Generous holiday schedule
- Paid vacation and sick time
- Employer Health Savings Account (HSA) contributions on eligible plans
- 403(b) Retirement Plan
- Employee Assistance Program
- Local, state, and national training and certification opportunities
- Eligibility for our Public Service Loan Forgiveness (PSLF) Program (more information available via our website)
Most Important Responsibilities of our Emergency Housing Shelter Supervisor:
- Supervise employees, volunteers, and interns, including selection, training, and scheduling
- Provide shelter coverage as needed
- Ensure shelter service quality and compliance with policies and procedures
- Ensure that the emergency housing facility is properly maintained
- Supervise and conduct client case management and ensure Independent Living Plans are followed
- Ensure that required program data is collected and maintained in databases and files
- Complete monthly/quarterly/annual reports, including housing reports, HMIS, CACFP meal counts, HPNAP data, and CSBG goal progression
Click here to view full Job Description
REQUIREMENTS of our Emergency Housing Shelter Supervisor:
Minimum Education and Experience:
- Bachelor’s degree in human services or highly related field with 1-3 years relevant experience in human services
- OR Associate’s degree in human services or highly related field with 5 years relevant experience in human services
- One-year supervisory experience
- Valid, unrestricted New York driver’s license
Expected Skills:
- Technical and service skills required by duties
- Client service orientation; accountability for results
- Teamwork; ability to delegate, multi-task; adaptability; reliability
- Specialized knowledge of the field
- Consistent exercise of discretion and judgment; work predominantly varied in character
- Performance management
- Basic computer skills (including, but not limited to: Microsoft Word, Excel, Outlook)
- Strong communication skills (including telephone, email, and writing)
Working Conditions:
- Typical office environment and equipment
- Work in homeless shelter
- Work with clients in crisis
- Local travel