Emergency Medical Technician

EMT – Seasonal
📍 Madison TN | Seasonal | Sept – Nov

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

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Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

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What You'll Do

As a Seasonal EMT, you're the safety backbone of the experience—providing emergency medical coverage and rapid response for guests and staff across one of the country's most thrilling Halloween attractions. Your training, composure, and professionalism directly protect everyone who walks through our doors.

Medical Coverage & Emergency Response

• Provide on-site emergency medical assessment, treatment, and triage for guests and staff during all operational hours

• Respond promptly to medical incidents including injuries, allergic reactions, cardiac events, and other emergencies

• Communicate with operations staff and leadership via radio to coordinate emergency response and, when necessary, facilitate handoff to local EMS

• Complete accurate, timely incident documentation for all medical calls in accordance with applicable protocols and company policy

Safety & Coordination

• Conduct walk-throughs of the event space to identify and proactively report potential safety hazards to operations management

• Maintain and inventory all first aid and emergency medical equipment, ensuring readiness before each operating night

• Coordinate with local EMS, fire, and law enforcement contacts to ensure seamless escalation protocols are in place and understood

• Support safety briefings and staff orientations as directed by event leadership

Guest & Staff Experience

• Respond to all guests and staff with professionalism, calm, and compassion—especially in high-stress situations

• Remain composed and effective in high-volume, high-stimulation environments involving crowds, theatrical effects, and low-visibility nighttime conditions

• Serve as a visible, reassuring presence for guests and crew throughout the event footprint