Emergency Water Distribution Crew Chief
Description
WHO WE ARE
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.
Learn more here:
Equal Access to Civil Service Testing
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations
The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at janine.labletta@phila.gov. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.
Only an on-line application will be accepted for this exam. Paper applications will not be accepted.
Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.
For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov
Information concerning employment with the City of Philadelphia may be found at:
- https://www.phila.gov/departments/office-of-human-resources/jobs/civil-service-faqs/
- www.twitter.com/PhilaOHR
- www.linkedin.com/showcase/philahr
General Definition
This is emergency water distribution repair work at the crew chief level, directing the activities of several crews engaged in investigating complaints, routine distribution repairs and performing either temporary or preliminary repairs in emergency situations before restorative repairs are initiated. Employees in this class work a rotating shift and assure that their assigned crews respond to water system emergencies and consumer complaints in an expeditious manner. Working in conjunction with the next higher-level supervisor, incumbents make assignments for routine hydrant repairs, water main pressure checks and valve inspection. Work is performed under the supervision of a technical superior. Work may involve some exertion of moderate physical effort under conditions which can be only partially controlled.
CONTACT INFORMATION:
The analyst responsible for reviewing applications and additional documentation for this job opportunity is
Jenna R. Smith
City of Philadelphia – Office of Human Resources
1401 JFK Blvd., Room 1530
Philadelphia, PA 19102-1675
Phone: 215-686-0874
Fax: 215-686-0861
Email: jenna.smith@phila.gov
For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov
Notes to Applicants and Projected Exam Information
ELIGIBLE LIST: DEPARTMENTAL-ONLY PROMOTIONAL
Only a departmental promotional eligible list for the Water Department will be established as a result of this examination.
Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.
PREFERENCE FOR PHILADELPHIA RESIDENTS:
Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.
To receive such preference, candidates must respond to the question regarding residence later in this form.
The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.
WRITTEN EXAM DATE:
This computer-based examination will be scheduled for December 16, 2026. Please note that this examination date is subject to change.Candidates will need access to a desktop computer or laptop with a webcam and internet access to take the examination. If you do not have access to a desktop computer or laptop with a webcam and internet access, please contact Jenna R. Smith at jenna.smith@phila.gov and alternative arrangements will be made for you to take this examination.
An Eligible List will be established the week of December 21, 2026. Please note that this date may change.TEST REVIEW:
In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.
Level of Education Required
High School/GED
Minimum Acceptable Training and Experience
The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.
1. CIVIL SERVICE STATUS:
Presently employed by the City of Philadelphia with permanent Civil Service status in the Water
Department with a performance rating of Satisfactory or higher.
AND
2. GENERAL EXPERIENCE:
Two years of experience in the installation, repair or maintenance of water mains and appurtenances.
AND
3. SPECIFIC EXPERIENCE:
Two years of experience performing emergency water distribution repair work.
OR
Any equivalent combination of acceptable education and experience to be determined by the Office of Human Resources.CITY OF PHILADELPHIA CLASSES THAT TYPICALLY QUALIFY:
Emergency Water Distribution Repair Worker (7B13)
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
LICENSES, REGISTRATIONS AND/OR CERTIFICATES
Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as an Emergency Water Distribution Crew Chief.