EMP RELATIONS SPECIALIST

As the Employee Relations Specialist, you are an important member of the Human Resources team and are responsible for managing and resolving employee relations matters in accordance with standardized procedures.

The Employee Relations Specialist at GHP is a true ambassador of GHP Culture and Vision and strives to create a better future for GHP. You are responsible for performing employee relations and HR-related duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions described are a summary of the role’s regular duties and responsibilities. Other duties may be assigned.

1. Employee Relations:

• Be the initial point of contact on employee relations matters within the talent management scope of HR, including intake and assessment.

• Act as employee advocate in employee/supervisor disputes by providing a safe and open dialogue space for associates to resolve their grievances.
• Exercise discretion in providing strategic solutions and recommendations to managers on employee issues and development.

• Consult with Vice President of HR and General Counsel on employee legal matters or issues to ensure prompt resolution.
• Perform investigations and resolve employee relations issues in a timely manner by applying fair, consistent, and established guidelines, preserve confidentiality as practicable, and recommend solutions.
• Prepare and maintain detailed investigative notes, evidence, and conclusion memos; conduct conclusion meetings.
• Maintain all investigative documents in the relevant files.
• Update the internal employee relations tracker on a weekly basis.
• Act as the company advocate for anti-harassment, anti-discrimination, and anti-retaliation policies.
• Work with General Counsel on employee-related subpoenas as they relate to employee-relations matters.
• Prepare and present comprehensive oral and written updates regarding investigation findings and progress updates; provide updates to key individuals on investigation progress as necessary.

1. Employee Training and Development:

• Responsible for compliance training, including coordination and tracking for harassment awareness and workplace violence prevention.
• Work with managers to ensure their employees are current with required trainings.
• Train, coach, and develop team and leaders on employee relations matters.
• Establish a learning culture and maintain a strong connection with all levels of staff.
• Assess talent training and development opportunities and spearhead the program; lead the Management Enrichment Series, including topics, contents, presentation, and tracking.
• Prepare and conduct trainings, including creating engaging, accurate, and effective presentations.
• Lead the new hire onboarding experience by preparing necessary documents, new hire packets, and presenting essential information to ensure a smooth new employee experience; coordinate with team on manager onboarding.
• Assist with coordinating special projects, as needed.