Employee Benefits Account Manager
Posted Updated
- Assist in managing client accounts, ensuring timely and effective communication providing excellent customer service with inquires, issues and requests.
- Create client presentations, reports and updates via Microsoft Excel and other software to include Zywave, Benefit Central, Employee Navigator to help simplify client recommendations
- Complete quality control tasks; review of client completed forms, files, and internal processes
- Communicate with carriers to complete and mitigate client requests
- Train clients on self-service portals and overall responsibilities in administering employee benefits
- Assist in internal department filing and documentation requirements