Employee Relations Administrator

Summary

£31,350* up to £39,600* per annum | 30 days’ holiday | 10% in-store discount | Life Assurance

Being Valued for what you do is More to Value, ensuring that your hard work, individual expertise, and everyday contributions never go unnoticed or unrewarded.

As an Employee Relations Administrator, you will provide high-quality administrative support across the wider Head Office Employee Relations function. A significant focus of this role involves working directly within the Head Office Grievance Team. In this capacity, you will act as a key operational partner to ER Consultants and Hearing Managers, ensuring end-to-end grievance processes run efficiently, confidentially, and in full compliance with company policy and UK employment law.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

What you'll do

• Work closely alongside ER Consultants and Hearing Managers to coordinate grievance proceedings end-to-end, managing diaries, booking meetings, and communicating with regional managers, employees, and representatives.

• Collate, index, and redact evidence to prepare comprehensive hearing packs. Draft and dispatch timely, legally compliant correspondence (invitations, outcomes, and appeals) using standard templates.

• Provide responsive administrative support across disciplinary, capability, and sickness absence cases, serving as a first point of contact for routine template and process queries.

• Maintain accurate, up to date case records on internal HR systems, uphold strict data protection and secure efiling standards, and escalate complex issues or risks to senior team members when required.

• Undertake ad hoc ER tasks and support continuous process improvement as operational priorities evolve.

What you'll need

• Perform at your best to a high standard, including using own initiative, performance-orientated working and quality awareness

• Strong ability to set priorities, make decisions and organise yourself

• Good communication skills and confidence in partnering with stakeholders

• Confident in identifying, resolving and escalating key points/issues requiring immediate address and managing assumptions and decisions

• Excellent computer skills - including Google Sheets and accounting packages, preferably with experience of SAP FI

• Self-motivated with exemplary organisational skills, able to multi -task and manage their own work

• Excellent time management skills with the ability to work to deadlines

What you'll receive

• 30 days’ holiday (inclusive of bank holidays)

• Enhanced Maternity and Paternity leave

• Employee Assistance Programme (EAP)

• Free on-site gym available 7 days a week

• And much, much more!

To find out a Lidl bit more visit our benefits page to see for yourself!

*includes 10% non-contractual London Weighting allowance

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

If you’re ready to get involved, get more back, and make a real difference, then you’ll find More to Value at Lidl.