Employee Relations Coordinator

POSITION: Employee Relations Coordinator

REPORTS TO: Administrator

APPROVED: Governing Body

OVERVIEW

The employee relations coordinator supports all aspects of human resources within the organization, from recruitment and onboarding to compensation, benefits administration, and employee relations. The employee relations coordinator will have a basic understanding of HR practices, excellent interpersonal skills, and the ability to foster a positive and compliant work environment and be a strategic partner capable of managing day-to-day HR operations while ensuring alignment with the organizations and regulatory goals.

SKILLS, EDUCATION, EXPERIENCE AND REQUIREMENTS

• High School Diploma
• Minimum one-year related experience: Recruitment & Staffing, Employee Relations, Compliance, Compensation & Benefits Administration, Training & Development, Experience with HR software
• Maintain Basic Cardiac Life Support (BLS) Certification
• Proficiency in Microsoft 365 and basic computer skills
• Proven customer service skills
• Ability to:
  • Exhibit appropriate interpersonal and communication skills
  • Handle sensitive situations, including conflict management, with discretion and tact
  • Exhibit problem-solving and conflict resolution skills
  • Manage payroll effectively and efficiently
  • Understand and manage compensation structures, benefits administration, and labor laws
  • Possess organizational skills and the ability to manage multiple priorities simultaneously
  • Prioritize tasks and meet deadlines
  • Maintain complete and accurate financial, personnel, and facility records
  • Communicate and understand policies accurately
  • Maintain and support confidentiality
  • Stand, walk, stoop, kneel, crouch and/or crawl
  • Reach, grasp, and use finger movement

DUTIES AND RESPONSIBILITIES (may include but are not limited to)

1. Recruitment and Hiring

• Sourcing Candidates: Utilize job boards, social media, networking, and employee referrals to identify and attract top talent.
• Screening and Interviewing: Review applications, conduct interviews, and assess candidates’ skills, experience, and cultural fit.
• Onboarding: Facilitate a smooth onboarding process for new hires, including orientation, paperwork, and job-specific training to ensure a positive first experience.
• Assist in assembling personnel records and routine maintenance of records.
• Maintenance of facility and personnel licenses.
• Organize and complete onboarding requirements for new facility hires.
• Coordinate and participate in the orientation of new staff and annual education of existing staff.

1. Compensation and Benefits

• Payroll Administration: Oversee payroll processes to ensure accurate and timely compensation for all employees.
• Benefits Management: Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Partner with the Benefits team to enroll new team members and provide guidance during annual open enrollment.
• Salary Negotiation: Advise and participate in salary negotiations, offering guidance on compensation packages that align with company policies and industry standards.

1. Employee Relations

• Conflict Resolution: Act as a mediator to resolve conflicts and disputes between employees, or between employees and management, in a fair and constructive manner.
• Policy Implementation: Develop, implement, and enforce HR policies and procedures that promote a consistent and fair work environment.
• Performance Management: Support performance evaluations, set goals, and provide coaching and feedback to employees and managers to improve performance and development.
• Training and Development: Organize and facilitate training programs and professional development opportunities to enhance employee skills, engagement, and growth.

1. Compliance and Legal

• Labor Law Compliance: Ensure the organization complies with all relevant local, state, and federal labor laws and regulations, including FMLA, OSHA, and ADA.
• Record Keeping: Maintain confidential and accurate employee records, ensuring compliance with legal and company standards.
• Legal Compliance: Stay updated on HR-related legal requirements and best practices, ensuring that the organization adheres to all applicable laws and regulations.

1. Other HR Functions

• Maintaining a Positive Work Environment: Foster a positive and inclusive workplace culture by promoting respect, diversity, and employee well-being.
• Assist in organization of business office processes.
• Assist in maintenance of employee handbook.
• Assist with clerical duties for administrator, management company, and business office manager.
• Comply with facility policies and procedures and identify needed changes.
• Coordinate and participate in staff meetings, and in-service programs.
• Participate in Quality Improvement Programs.
• Facilitate group chats within facility and ensure streamlined communication.
• Assist in facility audits.
• Assist with registration, scheduling, and billing office duties when needed.
• Other duties as assigned.
• Respect patient and personnel rights to privacy, dignity, and confidentiality.
• Provide a safe environment for patients and personnel.
• Comply with the Ethics and Compliance Code of Conduct, OSHA Standards, and HIPAA regulations. Assist in preparation for regulatory agency inspections.
• Assists and completes all necessary regulatory requirements/submissions.
• Assist in completing weekly, monthly, quarterly, and annual compliance requirements.
• Management and ordering of toner for printers.
• Plan monthly birthday celebration for team members.
• Facilitate group chats within facility and ensure streamlined communication.
• Assist in facility audits.
• Assist with registration, scheduling, and billing office duties when needed.
• Assumes other duties as assigned.