Employee Relations Representative

Headquartered in North Hollywood, CA, Bobrick is a global leader in stainless steel commercial washroom accessories. Founded in 1906, Bobrick pioneered the world’s first lavatory-mounted soap dispenser and has grown into a mid-sized, privately owned enterprise with trusted brands like Koala Kare. Today, Bobrick operates eight manufacturing facilities across the U.S., Canada, the U.K., and India, serving customers in over 125 countries.

Bobrick is hiring an Employee Relations Representative based out of our North Hollywood headquarters. As an Employee Relations Representative, you'll provide day-to-day HR support to employees and partner with the Employee Relations Manager/Supervisor in the administration of HR programs, policies, and processes. You'll serve as an initial point of contact for routine employee questions and are responsible for supporting and administering activities related to onboarding, employee records, HRIS, time and attendance, benefits, leaves of absence, performance reviews, employee engagement, Workers’ Compensation, and other HR programs and initiatives.

Build your HR career with a company grounded in more than a century of innovation! If you enjoy helping others, staying organized, and making a meaningful contribution to the employee experience, this opportunity offers a variety of ways to put your HR skills into practice.

• Serve as an initial HR contact for employees regarding routine questions related to policies, benefits, PTO, timekeeping, payroll, attendance, and other HR programs.
• Respond to employee inquiries regarding benefits enrollment, qualifying life events, employee status changes, and HR programs.
• Assist employees with UKG access, navigation, password resets, time-off balances, and other routine HCM questions.
• Maintain strict confidentiality and professionalism when handling employee and HR information.

• Prepare required documentation for new hires and terminating employees.
• Coordinate new-hire HR and benefits orientation, including enrollment requirements and deadlines.
• Follow up with new employees to ensure timely completion of benefit elections.
• Process and maintain employee changes in UKG, including new hires, terminations, transfers, promotions, compensation changes, benefit changes, and other status changes.
• Issue new and replacement identification/security badges and maintain badge supplies.

• Provide employees with information and guidance regarding benefit programs, including insurance plans and the 401(k).
• Support leave-of-absence administration by providing required information, tracking documentation and deadlines, maintaining records, and coordinating with the Employee Relations Manager/Supervisor and communication with employees.
• Review and reconcile benefit invoices, resolve discrepancies, process adjustments, and conduct periodic audits to ensure alignment with enrollment records.

• Support the Employee Relations Manager/Supervisor with employee relations matters, including initial information gathering, documentation, meeting coordination, and recordkeeping.
• Escalate complex, sensitive, or higher-risk employee matters appropriately.
• Assist with preparation and administration of corrective counseling and related documentation.
• Administer the non-exempt performance review process, including review schedules, manager notifications, status-change documentation, completion tracking, and overdue follow-up.

• Enter, review, approve, and maintain accurate employee information within the HCM system.
• Prepare and maintain monthly HR reports, including headcount, employee data, time and attendance, and recurring workforce metrics.
• Review HR information for accuracy, identify discrepancies, and support HR audits, recordkeeping, and compliance activities.

• Administer the Job Opportunity Program, including preparing and posting internal opportunities, coordinating communications, and scheduling informational meetings.
• Partner with Talent Acquisition to support recruiting and hiring activities, including interview coordination, pre-employment activities, internal postings and related recruiting initiatives.

• Support Workers' Compensation administration, including reporting new claims, updating claims, maintaining documentation, and coordinating with the Employee Relations Manager/Supervisor.
• Administer the Safety Shoe Program.
• Coordinate employee safety glasses.

• Coordinate Company-sponsored employee recognition and support arrangements, including flowers for bereavement, illness, births, and other appropriate occasions.
• Plan and coordinate employee engagement activities and Company-sponsored events, including the annual Company Picnic and Benefits Fair.
• Coordinate event logistics, vendors, scheduling, employee communications, and related administrative activities.

• Medical/Dental/Vision
• 401(k) Retirement Plan
• Year-end Bonuses
• Life and AD&D
• Long- and Short-Term Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off for vacation, sick and personal days
• Parental Leave
• Educational Assistance Program
• Employee Assistance Program
• Pet Insurance

You'll find the stability of a long-established company with the growth opportunities of a trusted industry leader. We offer an inclusive culture, competitive benefits, and the chance to contribute to sustainable solutions that make a difference worldwide. Join us to grow your skills and contribute to a company built on innovation, integrity, and sustainability. Together, we’re shaping the future of washroom design, one project at a time.

• Legacy & Leadership – 100+ years as a global washroom solutions leader
• Purpose-Driven Impact – Products that improve hygiene, accessibility, and sustainability worldwide.
• Growth Opportunities – Training, mentorship, and career advancement.
• Inclusive Culture – Collaborative, respectful, and diverse workplace.
• Sustainability Commitment – Supporting green building and environmental stewardship.
• Global Stability – Privately held, established brand with global presence.

Bobrick’s Culture: We view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick respects work-life balance, has a strong commitment to employee development and attributes its success to five core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to: