Employee Relations Senior Manager
Posted Updated
Responsible for providing strategic and inspirational leadership to a team of ER Managers while they support Field teams, Field HR Directors and Sr. Talent Manager’s on employee relations issues. Analyze case details and facts, maintain objectivity, and collaborate with field management to ensure decisions support company policies, Dollar General values, and federal/state laws and regulations.
Job Responsibility
• Partner with Employee Relations Managers and other departments to guide or conduct in-depth investigations; ensure proper documentation and provide guidance on consistent practices (25%)
• Manages team development including training new ER Managers and assessing departmental needs (20%)
• Conduct all District Manager investigations (15%)
• Represent Dollar General in legal proceedings (10%)
• Analyze trends and provide direction to ER Managers; partner with HRDs, DVPs and RDs for additional support (10%)
• Participate in the development of SOP and Employee Handbook (10%)
• Work with Risk Management, Law Department, HRSS, Operations, ERC and others for efficiency and process improvement (10%)
Job Qualifications
• Ability to lead and inspire a team of managers to conduct thorough investigations and partner with field teams
• Excellent problem solving and critical thinking skills
• Ability to effectively communicate verbally and in writing with all levels of the organization
• Strong attention to detail
• Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment laws
• Ability to perform effectively under pressure and make objective decisions
• Excellent collaboration skills
• Ability to work efficiently in a fast-paced environment including listening, responding and electronic documentation
• Strong organization and time management skills
• Facilitation, negotiation and mediation skills
Education/Experience
Bachelor’s degree in human resources or related field preferred. Five years of experience in HR, Employee Relations, Dispute Resolution, or related field. Two+ years of leading a team of 2 or more HR professionals. This position requires travel and overnight stays; a current driver’s license and acceptable driving history is required. SSC-based position.
Job Responsibility
• Partner with Employee Relations Managers and other departments to guide or conduct in-depth investigations; ensure proper documentation and provide guidance on consistent practices (25%)
• Manages team development including training new ER Managers and assessing departmental needs (20%)
• Conduct all District Manager investigations (15%)
• Represent Dollar General in legal proceedings (10%)
• Analyze trends and provide direction to ER Managers; partner with HRDs, DVPs and RDs for additional support (10%)
• Participate in the development of SOP and Employee Handbook (10%)
• Work with Risk Management, Law Department, HRSS, Operations, ERC and others for efficiency and process improvement (10%)
Job Qualifications
• Ability to lead and inspire a team of managers to conduct thorough investigations and partner with field teams
• Excellent problem solving and critical thinking skills
• Ability to effectively communicate verbally and in writing with all levels of the organization
• Strong attention to detail
• Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment laws
• Ability to perform effectively under pressure and make objective decisions
• Excellent collaboration skills
• Ability to work efficiently in a fast-paced environment including listening, responding and electronic documentation
• Strong organization and time management skills
• Facilitation, negotiation and mediation skills
Education/Experience
Bachelor’s degree in human resources or related field preferred. Five years of experience in HR, Employee Relations, Dispute Resolution, or related field. Two+ years of leading a team of 2 or more HR professionals. This position requires travel and overnight stays; a current driver’s license and acceptable driving history is required. SSC-based position.