Employee Relations Specialist

We are seeking an experienced Employee Relations Specialist to support and conduct the review, assessment, and resolution of employee relations matters across the Qatar Airways Group. The role is responsible for ensuring that matters are handled fairly, consistently, and in accordance with applicable company policies, procedures, and governance requirements. The successful candidate will play a key role in identifying people-related and organisational risks, preparing well-reasoned findings, and providing practical recommendations to support sound and informed decision-making.

Specific responsibilities for the role include:
• Reviewing new and ongoing employee relations matters, including allegations of policy breaches, misconduct, workplace concerns, and procedural non-compliance.
• Assessing the urgency, sensitivity, and potential risk of each matter and prioritising reviews accordingly.
• Establishing the background and key facts of each case, including relevant work areas, research scope, identifying key stakeholders, and contributing factors.
• Conducting fair, impartial, and objective internal reviews in accordance with applicable policies, procedures, and agreed timeframes.
• Gathering, reviewing, and analysing information from relevant sources, including interviews, written statements, documents, records, and other supporting evidence.
• Conducting interviews with employees and other relevant individuals, documenting information accurately, and ensuring that evidence is secured and assessed appropriately.
• Analysing complex information to substantiate facts, identify inconsistencies, assess potential financial or operational impact in consultation with business stakeholders, and support evidence-based conclusions.
• Preparing clear, structured, and well-documented reports setting out findings, limitations, supporting evidence, and recommendations for management review.
• Providing objective recommendations to address identified gaps, mitigate risk, and support appropriate corrective or preventative action.
• Advising management on trends, recurring issues, and opportunities to strengthen employee relations practices, policy compliance, and workplace standards.

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