Employee Support Specialist

Employee Support Specialist

$20.00-$22.00/hour, based on experience
Monday–Friday, 8:30 AM–5:00 PM
26 Journal Square, Suite 705, Jersey City, NJ 07306
Must be bilingual in English and Spanish

Care Finders Total Care, a Modivcare Personal Care Service, is looking for a Bilingual Employee Support Specialist in Jersey City, NJ. In this role, you’ll provide in-person support and assistance to our employees while helping create a positive employee experience.

What You'll Do:

• Support the onboarding process for new hires and help create a smooth, welcoming experience
• Assist employees with keeping personal records up to date
• Coordinate new hire paperwork, orientations, training, and professional development activities
• Educate employees on available benefits and resources, including health insurance, retirement plans, and wellness programs
• Support positive employee relations by addressing employee questions and concerns and partnering with HR and operational teams to provide timely support and resolution
• Conduct exit interviews and share feedback with the HR team to help identify trends and opportunities for improvement

• Medical, Dental & Vision Insurance
• 401(k) with 6% company match
• Paid Time Off + 10 paid holidays
• Free Employee Assistance Program and additional voluntary benefits
• Short-Term and Long-Term Disability
• Employee discounts on retail, hotels, restaurants, and more!

What You'll Need:

• High School Diploma/GED or equivalent experience
• 1+ year of Human Resources (HR), employee support, onboarding, or related experience
• Bilingual in English & Spanish required
• Homecare or healthcare experience preferred
• Strong communication and customer service skills
• Ability to stay organized and manage multiple priorities

Our Mission:
To provide access to the care that matters — for those who need it most.

Our Values:
Caring. Collaborative. Dedicated. Purposeful.
These aren’t just words — they’re how we show up every day.

This role primarily involves seated work with extensive computer and telephone use. Occasional standing, walking, reaching, bending, and lifting up to 10 lbs may be required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.