Empowerment Village Site Manager

JOB DESCRIPTION

EMPOWERMENT VILLAGE SITE MANAGER

Position Title	Empowerment Village Site Manager
Organization	Mission Hope
Reports To	Facilities Manager
Classification	Part-Time, Non-Exempt
Compensation	12 hours per week at the applicable California minimum wage; employer-designated on-site housing as lodging credit
Location	Empowerment Village, Temecula, CA

This is a part-time, non-exempt position scheduled for approximately 12 paid hours per week. Specific work hours will be established with the Director of Operations. Because this role provides ongoing on-site property oversight, the employee must reside in the designated Empowerment Village ADU. The employee may be asked to respond to urgent property-related concerns outside scheduled work hours; time worked must be reported and compensated in accordance with applicable law.

Mission Hope exists to serve those experiencing hunger and homelessness with dignity, hope, and practical support. We are a mission-driven organization rooted in care for the whole person — and we expect every member of our team to reflect that heart in their work.

The Empowerment Village Site Manager provides hands-on, on-site property oversight for Empowerment Village, Mission Hope’s transitional housing community for single mothers and their children. This role helps maintain a safe, orderly, and welcoming residential environment by conducting property walkthroughs and inspections, coordinating after-hours maintenance, supporting unit turnover and facilities upkeep, and serving as a visible, trauma-informed presence on campus. The position supports Mission Hope’s operational commitments and contractual requirements for on-site staffing.

• Ability and willingness to reside full-time in the designated on-site ADU as an essential function of this position. Residency eligibility and household composition will be evaluated in accordance with applicable law and the operational needs of Empowerment Village, a transitional housing community serving single mothers and their children.
• Ability to perform property walkthroughs and inspections, respond calmly to urgent property concerns, and communicate clearly with Mission Hope leadership, residents, vendors, and facilities staff.
• Ability to complete trauma-informed property-management training provided by Mission Hope.
• Valid California Class P driver’s license preferred; required only for any assigned driving duties.
• Experience in property oversight, facilities coordination, residential programs, or a related setting preferred.

• Provide consistent, on-site oversight of the Empowerment Village campus and serve as a reliable point of contact for property-related concerns.
• Conduct nightly and weekend property walkthroughs; observe conditions, identify concerns, and promptly communicate issues to the appropriate Mission Hope staff.
• Complete weekly unit inspections and, as directed, unannounced inspections in accordance with program procedures and applicable notice requirements.
• Monitor campus access and visitor activity; respectfully verify the purpose of visitors and direct unauthorized persons to leave the premises. Escalate safety concerns or emergencies promptly to leadership and emergency services when appropriate.
• Coordinate after-hours maintenance needs, including meeting approved vendors such as plumbers or electricians, documenting issues, and coordinating follow-up with Mission Hope maintenance and facilities staff.
• Assist with move-out and turnover tasks, including final walkthroughs, cleaning coordination, and preparing homes for staging and incoming residents.
• Support routine facilities tasks, including upkeep of the fountain, pool, garden area, and common spaces, within training and assigned capability.
• Assist with Saturday volunteer days as scheduled.
• If appropriately licensed, trained, authorized, and insured, assist with Wednesday evening transportation to classes using Mission Hope’s van.
• Maintain appropriate confidentiality, professional boundaries, and a trauma-informed, respectful approach with residents, volunteers, vendors, and community partners.

Mission Hope conducts annual performance reviews each April, with merit-based compensation adjustments effective July 1, aligned with the organization's fiscal year. The employee will receive a formal written evaluation assessing performance against established goals, operational outcomes, and organizational values. Ongoing feedback and check-ins will occur throughout the year to ensure alignment and support continued growth.

• Demonstrates a self-starter mindset and takes initiative without waiting to be directed
• Works well independently and as part of a team in a mission-driven environment
• Communicates clearly and consistently with supervisor and program staff
• Leads volunteers and staff with dignity, clarity, and accountability
• Maintains confidentiality and professional boundaries
• Demonstrates flexibility and calm problem-solving during urgent situations
• Performs all other duties as assigned

This role requires the ability to walk the campus and residential units; stand, bend, reach, push, pull, and lift supplies or equipment as needed for routine property and facilities tasks. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Rancho United and Mission Hope have reviewed the duties described within this job description to ensure that essential functions and basic duties are included. This document is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. The incumbent may be asked to perform other duties as required or assigned by their supervisor.