EMS Human Resources Assistant

Position Summary

The Human Resources Assistant provides administrative, coordination, and employee support services across the Human Resources department. This role serves as a primary point of contact for general employee inquiries and supports day-to-day HR operations through calendar management, meeting coordination, documentation, and cross-functional assistance. The position requires professionalism, discretion, strong organizational skills, and the ability to support multiple HR functions as business needs evolve.

Essential Duties & Responsibilities

Employee Support & Inquiries

• Serve as the first point of contact for general employee questions regarding HR policies, procedures, benefits navigation, timekeeping, and employee self-service systems.
• Provide accurate, professional, and timely responses while escalating sensitive or complex matters to HR leadership as appropriate.
• Assist employees with general guidance on HR platforms and processes in compliance with company policy and California labor laws.

Administrative & Coordination Support

• Manage HR calendars, including scheduling meetings, interviews, trainings, orientations, and employee appointments.
• Attend meetings and take clear, accurate meeting notes; track action items and assist with follow-up communications.
• Prepare, distribute, track, and file HR documents in accordance with record retention and confidentiality requirements.
• Maintain organized electronic and physical personnel records in compliance with California and federal regulations.

HR Operations Support

• Assist with onboarding logistics, including scheduling, document completion, and coordination with internal departments.
• Provide administrative support related to recruitment, training coordination, benefits administration, and employee relations documentation.
• Assist with tracking compliance items, deadlines, and recurring HR tasks.

Cross-Functional & Ad-Hoc Support

• Collaborate with HR leadership, operations, payroll, and training teams as needed.
• Support audits, reports, special projects, and process improvement initiatives.
• Perform other related duties as assigned to support departmental and organizational needs.