End-to-EndS&OP Planning Director, Zone – Network of Excellence (NOE)

JOBDESCRIPTION

End-to-EndS&OP Planning Director, Zone – Network of Excellence (NOE)

1. ROLEPURPOSE

The End-to-EndS&OP Planning Director – Zone Network of Excellence (NOE) is a seniorleadership role responsible for building capabilities and adapting standardsacross all Supply Chain planning métiers within the Zone. Acting as the bridgebetween the Global NOE and local entities (factories, affiliates, hubs),this role does not operate the planning processes directly, but ensuresthat the right standards, skills, tools, and governance frameworks arein place for local teams to perform effectively.

The rolecovers five key planning pillars: Demand Planning, Supply Planning,Manufacturing Supply Chain (MSC), Responsiveness for Growth (R4G), and MarketSupply Logistics (S&OP).

2. ABOUTTHE NETWORK OF EXCELLENCE (NOE)

The NOEoperates at Global, Zone, and Division levels. Its mandate is exclusivelyfocused on Build & Adapt — not Operate. It is structured aroundthree core missions:

• 🔄 TRANSFORMATION – Horizontal coordination, driving change & continuous improvement through the network
• 📏 DISCIPLINE – Defining standards, KPI frameworks, driving audits & maturity assessments
• 🎓 TALENTS – Designing & running training programs; scaling best practices across the zone

3. KEYRESPONSIBILITIES (Build & Adapt only)

3.1Demand Planning

• Build the zone Demand Planning capability roadmap (training programs, onboarding paths, community animation)
• Define & roll out assessment frameworks to evaluate maturity of demand planning practices across zone affiliates
• Adapt & deploy Group standards for forecasting processes (baseline generation, collaborative demand, launch sizing, promotional planning) to zone context
• Champion the adoption of ML/statistical modeling tools and new demand planning methodologies across the zone
• Share best practices across affiliates and escalate zone-specific needs to Global NOE
• Co-design risk & opportunity management frameworks and ensure their embedding at zone level

3.2Supply Planning

• Build the zone Supply Planning capability framework (standards, training, assessment tools)
• Deploy & adapt Group standards for stock strategy (safety stock, MEIO), planning parameters, and supply planning cycles to zone specificities
• Design zone-level governance frameworks for arbitration, allocation, and constraint management
• Assess maturity of zone entities on supply planning practices and define improvement roadmaps
• Scale best practices on E&O management, stock deployment, and service level optimization across the zone
• Connect zone teams with Global NOE expertise and facilitate cross-zone learning

3.3Manufacturing Supply Chain (MSC)

• Lead & animate the MSC community within the zone (across all factories)
• Deploy & adapt Group MSC standards (Master Planning, Material Supply Planning, Lifecycle Management, Contract Manufacturing, Short-Term Planning) to zone factories
• Lead MSC Planning Maturity Self-Assessments and co-build action plan roadmaps with plant teams based on identified gaps and zone business priorities
• Design and deliver zone-level MSC training programs; ensure proper onboarding of new MSC members (new Plant Managers and Planning Managers must connect with the Zone NOE Director within their first month)
• Define the KPI governance framework (MTBR, Weekly Net Rate, OTIF, E&O…) and ensure its proper adoption at factory level
• Identify and formalize zone best practices and contribute to Global NOE standard evolution

3.4Responsiveness for Growth (R4G)

• Champion and embed the R4G transformation framework at zone level (Stable / Modular / Upstream / Flexible / Reliable / Capacity)
• Build zone capabilities on upstream agility, manufacturing responsiveness, and supplier flexibility
• Design and deploy tools and methodologies for Hero SKU management, Hero Wheel processes, and sizing optimization
• Develop zone upskilling programs in collaboration with Sourcing/BT on supplier responsiveness levers
• Build E2E capacity & scenario planning frameworks to be used by zone entities on a 3-year strategic horizon
• Define measurement frameworks to track and anchor R4G transformation value realization at zone level

3.5Market Supply Logistics – S&OP

• Build & deploy the Zone S&OP process framework for MSL entities (hubs, affiliates), ensuring the 5-step cycle is properly structured and governed:

ProductReview → Demand Review → Supply Review → Finance Review → Management BusinessReview

• Define standards for catalogue optimization, launch management, and stock governance to be adopted by zone entities
• Design the zone S&OP KPI framework (Service Rate, Forecast Accuracy, Inventory Days, E&O…) and ensure proper embedding
• Assess maturity of zone S&OP practices and co-build improvement roadmaps with local teams
• Ensure harmonization between zone practices and Group standards, and feed back zone insights to Global NOE for standard evolution
• Animate the zone S&OP community and facilitate cross-market learning and best practice sharing

4. KEYINTERFACES

Stakeholder

Nature of Interaction

Global NOE Directors

Receive & adapt global standards; feed back zone insights

Zone SC Leadership

Align on priorities; report on maturity & capability progress

Factory MSC & Planning Teams

Assess, coach, train & upskill

Zone Affiliates & Hubs

Deploy standards, animate communities, share best practices

HR & Talent

Co-design training programs and capability building paths

Sourcing, MSC & Business Teams

Co-build R4G & responsiveness frameworks

5. KEYACCOUNTABILITY METRICS (Build & Adapt focus)

• End to End Planning Maturity Assessment Scores across zone entities
• Training coverage & completion rates across zone planning communities
• Standard deployment rate across zone factories & affiliates
• Best practices identified & scaled across the zone
• Community engagement (participation in NOE events, onboarding completion)
• Progress on R4G transformation roadmap at zone level

6.REQUIRED PROFILE & COMPETENCIES

6.1Education & Background

Requirement

Details

Education

Master's degree in Supply Chain, Engineering, Business, or related field

Industry Background

Ideally FMCG, Beauty, or Retail

Experience

10+ years in Demand Planning, Supply Planning, or E2E Supply Chain, with significant exposure to NOE/network-level roles

International Exposure

Experience working across multiple geographies/markets within a zone or global environment

6.2Technical Skills (Hard Skills)

Category

Required Competencies

ERP & Planning Tools

SAP ECC / S4 Hana, APO, MRP-live, Forecast Management (FM Bloom)

Data & Analytics

Advanced Excel, Power BI/SSBI, Machine Learning literacy (e.g., Bloom), data-driven planning

Supply Chain Processes

E2E S&OP / IBP, Demand & Supply Planning, Master Planning, Co-packing, Material Supply Planning

Performance Management

Service Rate, E&O, Forecast Accuracy & Bias, Capacity Planning, Stock KPIs

Digital Transformation

Touchless modeling, data-driven planning methodologies, tool deployment

Standards & Governance

Experience in process standardization, maturity assessments, and best practice formalization

6.3 SoftSkills & Leadership Behaviors

Skill

Description

Strategic Thinking

Ability to give vision, define strategy, and align with Group standards while adapting to zone context

Influence & Conviction

Exceptional ability to mobilize, convince, and drive change across a complex multi-stakeholder environment

Coaching & People Development

Develop planning communities; foster a culture of agility, precision, and continuous learning

Cross-functional Collaboration

Coordinate seamlessly across Sales, Marketing, Finance, Operations, factories, and zone affiliates

Analytical Mindset

Synthesize complex data into clear, actionable business insights