End User Support Analyst - II

Location: Irving, TX Salary: $30.00 USD Hourly - $35.00 USD Hourly Description: Position: End User Support Location: Irving, TX Responsibilities: Provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to provided SLA's. Perform root cause analysis, develop checklists for typical problem…